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Tickets of deprecated templates are causing a whitescreen #5392

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sanmont3drepo opened this issue Feb 5, 2025 · 0 comments
Open

Tickets of deprecated templates are causing a whitescreen #5392

sanmont3drepo opened this issue Feb 5, 2025 · 0 comments
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@sanmont3drepo
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sanmont3drepo commented Feb 5, 2025

Description

Product issue: https://github.com/3drepo/3D-Repo-Product-Team/issues/654

  • This is happening in: both
  • This requires a hotfix to production: no

Steps to replicate

  • create a ticket with a template
  • deprecate the template
  • go view the ticket in the viewer

Current Behaviour

viewer whitescreens

Expected Behaviour

  • Viewer should not whitescreen
  • Ticket of a deprecated template can be viewed and updated
  • New tickets cannot be created for this deprecated template
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