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Jetpack Social: Mastodon Social Preview Doesn't Resize Image Appropriately #41657

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bobmatyas opened this issue Feb 8, 2025 · 3 comments
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[Experiment] AI labels added [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. [Feature] Images [Feature] Social Media Integration Tools for connecting and integrating your site with social media platforms. [Plugin] Social Issues about the Jetpack Social plugin [Pri] Low [Status] Auto-allocated [Type] Bug When a feature is broken and / or not performing as intended

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@bobmatyas
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Impacted plugin

Social

Quick summary

When previewing a social media post, the Mastodon preview doesn't properly resize the image:

Image

Steps to reproduce

  1. Add a large Featured Image (my test image was 2104 x 1184)
  2. Select Mastodon as a sharing destination
  3. Access the preview function and observe that the image isn't properly resized in the Mastodon preview

Site owner impact

Between 20% and 60% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No revenue impact

If a workaround is available, please outline it here.

No response

Platform (Simple and/or Atomic)

Self-hosted

@bobmatyas bobmatyas added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Feb 8, 2025
@github-actions github-actions bot added [Plugin] Social Issues about the Jetpack Social plugin [Pri] Low [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. [Feature] Images [Feature] Social Media Integration Tools for connecting and integrating your site with social media platforms. labels Feb 8, 2025
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github-actions bot commented Feb 8, 2025

OpenAI suggested the following labels for this issue:

  • [Feature Group] User Interaction & Engagement: The issue relates to sharing social media content and how it is presented visually, affecting user interaction.
  • [Feature] Social Media Integration: This label applies because the issue specifically involves the integration with Mastodon for sharing content.
  • [Feature] Images: The problem is centered on how images are resized in the Mastodon preview, which directly involves image handling.

@bobmatyas
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This only happens some of the time. I wasn't able to determine what the cause is.

@janmckell janmckell removed the Needs triage Ticket needs to be triaged label Feb 10, 2025
@janmckell janmckell moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Feb 10, 2025
@janmckell
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Was able to replicate this on Simple and Atomic.

Image

Image

When shared to Mastodon, the post does indeed share with a correctly proportioned image/featured image.

@Automattic/jetpack-reach Could you take a look into this, please?

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Labels
[Experiment] AI labels added [Feature Group] User Interaction & Engagement Tools and features for site owners to share, promote, and manage engagement with their audiences. [Feature] Images [Feature] Social Media Integration Tools for connecting and integrating your site with social media platforms. [Plugin] Social Issues about the Jetpack Social plugin [Pri] Low [Status] Auto-allocated [Type] Bug When a feature is broken and / or not performing as intended
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3 participants