Fix env inconsistency (#99422)

Author: heavyweight

Diff for: packages/help-center/src/components/help-center-smooch.tsx

@@ -30,8 +30,8 @@ const initSmooch = ( {
 	jwt: string;
 	externalId: string | undefined;
 } ) => {
-	const currentEnvironment = config( 'env_id' );
-	const isTestMode = currentEnvironment !== 'production';
+	const currentEnvironment = config( 'env_id' ) as string;
+	const isTestMode = ! [ 'production', 'desktop' ].includes( currentEnvironment );
 
 	return Smooch.init( {
 		integrationId: isTestMode ? SMOOCH_INTEGRATION_ID_STAGING : SMOOCH_INTEGRATION_ID,

Diff for: packages/zendesk-client/src/use-attach-file.tsx

@@ -22,8 +22,8 @@ export const useAttachFileToConversation = () => {
 			conversationId: string;
 			file: File;
 		} ) => {
-			const currentEnvironment = config( 'env_id' );
-			const isTestMode = currentEnvironment !== 'production';
+			const currentEnvironment = config( 'env_id' ) as string;
+			const isTestMode = ! [ 'production', 'desktop' ].includes( currentEnvironment );
 
 			const integrationId = isTestMode ? SMOOCH_INTEGRATION_ID_STAGING : SMOOCH_INTEGRATION_ID;
 			const url = isTestMode ? WIDGET_URL_STAGING : WIDGET_URL;