diff --git a/.github/ISSUE_TEMPLATE/bug_report.yaml b/.github/ISSUE_TEMPLATE/bug_report.yaml
index 6a161015fbb..62e24962955 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.yaml
+++ b/.github/ISSUE_TEMPLATE/bug_report.yaml
@@ -1,5 +1,5 @@
-name: Bug report
-description: Create a report to help us improve
+name: "Bug Report (Public)"
+description: "Create a public Bug Report. Note that looking up account information will be difficult."
 title: "[Bug]: "
 labels: ["\U0001F41B bug"]
 body:
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index 8c6b229d1ab..aed8255c1fd 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -1,5 +1,8 @@
-blank_issues_enabled: true
+blank_issues_enabled: false
 contact_links:
-  - name: Check the docs
-    url: https://docs.datadoghq.com/tracing/trace_collection/dd_libraries/php/
-    about: In case you need help with setup and configuration you might find help in the offical documentation
+  - name: Bug Report (Helpdesk)
+    url: https://help.datadoghq.com/hc/en-us/requests/new?tf_1260824651490=pt_product_type:apm&tf_1900004146284=pt_apm_language:php
+    about: Create a private Bug Report via the helpdesk (no login required). This will allow us to look up your account and allows you to provide additional information in private.
+  - name: Feature Request (Helpdesk)
+    url: https://help.datadoghq.com/hc/en-us/requests/new?tf_1260824651490=pt_product_type:apm&tf_1900004146284=pt_apm_language:php&tf_1260825272270=pt_apm_category_feature_request
+    about: Create a private Feature Request via the helpdesk (no login required). This helps with prioritization and allows you to provide additional information in private.
diff --git a/.github/ISSUE_TEMPLATE/feature_request.yaml b/.github/ISSUE_TEMPLATE/feature_request.yaml
index 2f05f5f4369..88e8cc718fc 100644
--- a/.github/ISSUE_TEMPLATE/feature_request.yaml
+++ b/.github/ISSUE_TEMPLATE/feature_request.yaml
@@ -1,7 +1,7 @@
-name: Feature request
-description: Suggest an idea
+name: Feature Request (Public)
+description: Create a public Feature Request. Note that looking up account information will be difficult.
 title: "[Feature] "
-labels: ["feature-request"]
+labels: feature-request
 body:
   - type: textarea
     attributes:
diff --git a/SECURITY.md b/SECURITY.md
new file mode 100644
index 00000000000..16a5596844a
--- /dev/null
+++ b/SECURITY.md
@@ -0,0 +1,15 @@
+# Security Policy
+
+This document outlines the security policy for the Datadog PHP client library (aka PHP tracer) and what to do if you discover a security vulnerability in the project.
+Most notably, please do not share the details in a public forum (such as in a discussion, issue, or pull request) but instead reach out to us with the details.
+This gives us an opportunity to release a fix for others to benefit from by the time details are made public.
+
+## Supported Versions
+
+We accept vulnerability submissions for the [currently maintained release](https://github.com/DataDog/dd-trace-php/releases).
+
+## Reporting a Vulnerability
+
+If you discover a vulnerability in the Datadog PHP client library (or any Datadog product for that matter) please submit details to the following email address:
+
+* [security@datadoghq.com](mailto:security@datadoghq.com)