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kickstarter support section + backer portal links
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ninjamuffin99 committed Mar 14, 2024
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36 changes: 36 additions & 0 deletions content/kickstarter-support/_index.md
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title = "Kickstarter Support"
template = "page.html"
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You can email `[email protected]` with any inquires relating to backer support such as:

- shipping information assistance
- help with our backer portal ([kickstarter.funkin.me](https://kickstarter.funkin.me))
- logging in
- changing your information
- help getting a new order after a lost-in-transit package

Within your email, include helpful information such as:

- The email you used for Kickstarter
- Your backer number
- Your name you put as your "name in credits"

We will try to get back to you with assistance via the `[email protected]` email!

As of writing, it's just one of the devs here helping with emails, so replies might take a couple days to get to.
<br>
Very soon we will have a dedicated email support person, hopefully aiming to have quicker response times,
thank you for your patience!

# Backer Portal

We have a site dedicated for our Kickstarter backers at [kickstarter.funkin.me](https://kickstarter.funkin.me)
where backers edit and modify their information such as:
- credits name changes
- address changes
- general changing survey information
- email address / backer portal account information changes

Again, if you need any assitance with any of that, do reach out at to our support email `[email protected]`
5 changes: 5 additions & 0 deletions sass/style.scss
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vertical-align: text-top;
}

.icon-sm {
font-size: small;
vertical-align: middle;
}


img {
max-width: 75%;
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6 changes: 6 additions & 0 deletions templates/base.html
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</li>
</ul>
<ul>
<li><a class="contrast" href="https://kickstarter.funkin.me" target="_blank">Kickstarter Backer Portal <span class="material-icons icon-sm">
open_in_new
</span></a></li>
<li>
<a href="{{ get_url(path='@/kickstarter-support/_index.md') }}" class="contrast">Kickstarter Support</a>
</li>
<li><a href="{{ get_url(path='@/blog/_index.md') }}" class="contrast">Blog</a></li>
<!-- <li><a href="https://" class="contrast">Blog</a></li> -->
<li><a class="material-icons" href="/atom.xml">rss_feed</a></li>
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7 changes: 7 additions & 0 deletions templates/page.html
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{% extends "base.html" %} {% block title %}FUNKIN' BLOG{% endblock title %} {% block content %}
<div class="container-fluid">
<h1>{{ section.title }} </h1>
{{ section.content | safe }}

</div>
{% endblock content %}

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