From 606c89f3e29aaee3e29a8918c0f3e74d5543d515 Mon Sep 17 00:00:00 2001 From: Sumi <111455374+sumiat@users.noreply.github.com> Date: Mon, 18 Mar 2024 13:06:24 -0700 Subject: [PATCH] Updated tool comparison table (#380) ## Summary Fixes #138 ### Time to review: __1 mins__ fixed a mistake/update to Zulip feature --------- Co-authored-by: Billy Daly --- .../decisions/adr/2023-07-05-chat-adr.md | 17 +++++++++-------- 1 file changed, 9 insertions(+), 8 deletions(-) diff --git a/documentation/decisions/adr/2023-07-05-chat-adr.md b/documentation/decisions/adr/2023-07-05-chat-adr.md index fdd949d97..848a13f9d 100644 --- a/documentation/decisions/adr/2023-07-05-chat-adr.md +++ b/documentation/decisions/adr/2023-07-05-chat-adr.md @@ -1,8 +1,8 @@ # ADR: Chat - **Status:** Accepted -- **Last Modified:** 2023-07-05 -- **Related Issue:** [#105](https://github.com/HHS/simpler-grants-gov/issues/105) +- **Last Modified:** 2023-08-17 +- **Related Issue:** #105 (https://github.com/HHS/grants-equity/issues/105) - **Deciders:** Lucas Brown and Billy Daly - **Tags:** docs:adr topic:comms @@ -59,11 +59,11 @@ At this time, it is recommended to use a basic paid version of Slack for interna ## Pros and Cons of the Options -✅ Feature available, meets requirement -❌ Feature not available, does not meet requirement -🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements -1-3 Strength level, (1 being lowest, 3 being strongest) -❓Unknown +✅ Feature available, meets requirement +❌ Feature not available, does not meet requirement +🔄 Partial feature, limited feature availability, feature in progress or undergoing improvements +1-3 Strength level, (1 being lowest, 3 being strongest) +❓Unknown | Evaluation criteria | [Slack](https://slack.com/features) | [Discord](https://discord.com/) | [Microsoft Teams](https://www.microsoft.com/en-us/microsoft-teams/group-chat-software) | [GitHub Discussions](https://docs.github.com/en/discussions/collaborating-with-your-community-using-discussions/about-discussions) | [Rocket.chat](https://www.rocket.chat/) | [Mattermost](https://mattermost.com/) | [Zulip](https://zulip.com/) | | ------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------- | -------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- | @@ -72,7 +72,7 @@ At this time, it is recommended to use a basic paid version of Slack for interna | Open-source | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ | | Voice | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ | | Video | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ | -| Text | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ | +| Text | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | | Accessibility options | ✅ | 🔄 | ✅ | ✅ | 🔄 | ✅ | 🔄 | | Accessibility: keyboard navigation | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | | Accessibility: Screen reader compatibility | ✅ | 🔄 | ✅ | ✅ | 🔄 | ✅ | ✅ | @@ -90,6 +90,7 @@ At this time, it is recommended to use a basic paid version of Slack for interna | Emoji reactions | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ | | Cost | Free,
Pro $7.25, Business $12.50 USD per active user per month billed annually.
Or, $15 USD per active user per month, billed monthly.
FOSS community users must request access | Free to run, free to use | Part of MS365 subscription plans
$12.50/user/month | $3.67 per user/month, billed annually; | Free + own hosting costs; paid version available $7
/user/month
Minimum of 25 users
or
$35
/agent/month
Minimum of 5 agents | free + own hosting costs; paid version available $10 per user/month, billed annually; enterprise pricing with requested quote | Free + own hosting costs; paid version available$6.67 per user per month, billed annually | + ## Pricing breakdown for top choices To understand the cost as we grow and expand chat to become accessible to public users, we want to evaluate costs for our top chat options: Slack and Rocket.chat