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GUI Troubleshooting
Wiki > Trouble-shooting > GUI
This page contains information on how to troubleshoot some common issues with the GUI. These are issues that occur once the GUI has started, not issues in starting the GUI. A good place to start are the log files, they are stored in ...\Instrument\Apps\Client\workspace\logs.
If the IOC Start/Stop list is blank when the instrument is running then there is a problem with the PV serving this. The PV serving it comes from the DBSRV ioc and ultimately comes from the MySQL database. Console to the BD server:
console -M localhost DBSVR
should not be producing errors (pressing return creates blank lines)
Next check that the database is up.
In some cases when you receive a Resolving Target Definition error, this can relate to some cached files that need to be refreshed and repeatedly performing the loop of Clean project > Set as Target Platform > Reload between 3-10 times can fix this issue. Set as Target Platform and Reload are located on the target view, located at uk.ac.stfc.isis.ibex.targetplatform.target.