genie_python Troubleshooting

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Logging

Where are the logs?

Genie_python writes its logs to ...\Instrument\var\logs\genie_python.

What does ERROR: CAException mean when it is in the log?

The following is written to the log when a virtual circuit disconnects from the IOC side:

    2018-05-21T15:21:31	(CA)	(15712)	ERROR: CAException: type=-1 state=192 op=5 file=..\cac.cpp lineNo=1223
    2018-05-21T15:21:31	(CA)	(15712)	ERROR: CAException: type=6 state=192 op=0 file=..\getCopy.cpp lineNo=92

The time stamp on these are for the first get_pv call or equivalent after a disconnect.

Problems importing a dependency

Have you pulled and rebuilt the latest version of the repository under \Apps\Python ?