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Update activation-watermark-appears.md
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support/azure/virtual-machines/windows/activation-watermark-appears.md

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@@ -3,8 +3,8 @@ title: Windows activation watermark continues to be displayed
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description: Learn how to resolve a scenario in which a Windows activation watermark continues to be displayed on Azure virtual machines.
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author: cwhitley-MSFT
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ms.author: cwhitley
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ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, v-naqviadil, v-leedennis, v-weizhu
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ms.date: 03/07/2025
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ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, justingross, v-naqviadil, v-leedennis, v-weizhu
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ms.date: 05/16/2025
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ms.service: azure-virtual-machines
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ms.custom: sap:Cannot activate my Windows VM
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ms.topic: troubleshooting-problem-resolution
@@ -244,7 +244,8 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar
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## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads
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1. If you are using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909).
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2. If you have installed the update for Windows Server 2022 but still encounter the issue or are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists).
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2. If you have installed the update for Windows Server 2022 but still encounter the issue or you are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists).
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Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains).
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