diff --git a/support/azure/virtual-machines/windows/activation-watermark-appears.md b/support/azure/virtual-machines/windows/activation-watermark-appears.md index 24077e44b3..1eeabf13eb 100644 --- a/support/azure/virtual-machines/windows/activation-watermark-appears.md +++ b/support/azure/virtual-machines/windows/activation-watermark-appears.md @@ -3,8 +3,8 @@ title: Windows activation watermark continues to be displayed description: Learn how to resolve a scenario in which a Windows activation watermark continues to be displayed on Azure virtual machines. author: cwhitley-MSFT ms.author: cwhitley -ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, v-naqviadil, v-leedennis, v-weizhu -ms.date: 03/07/2025 +ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, justingross, v-naqviadil, v-leedennis, v-weizhu +ms.date: 05/16/2025 ms.service: azure-virtual-machines ms.custom: sap:Cannot activate my Windows VM ms.topic: troubleshooting-problem-resolution @@ -243,8 +243,9 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar ## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads -1. Check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). -2. If you have installed the update but still encounter the issue, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). +1. If you use Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). + +2. If you have installed the update for Windows Server 2022 but still encounter the issue or you use Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details#certificate-downloads-and-revocation-lists). Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains).