From ebb65bbc5a52a7218d926fdc13ac7d58ccb639ed Mon Sep 17 00:00:00 2001 From: justingross-msft <110203253+justingross-msft@users.noreply.github.com> Date: Thu, 3 Apr 2025 14:40:41 -0400 Subject: [PATCH 1/4] Update activation-watermark-appears.md Added information for Server 2022 and 2025 --- .../virtual-machines/windows/activation-watermark-appears.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/support/azure/virtual-machines/windows/activation-watermark-appears.md b/support/azure/virtual-machines/windows/activation-watermark-appears.md index 24077e44b3..13f39dad2f 100644 --- a/support/azure/virtual-machines/windows/activation-watermark-appears.md +++ b/support/azure/virtual-machines/windows/activation-watermark-appears.md @@ -243,8 +243,8 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar ## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads -1. Check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). -2. If you have installed the update but still encounter the issue, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). +1. If you are using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). +2. If you have installed the update for Windows Server 2022 but still encounter the issue or are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains). From a52ea2067044df1c634f80870eb9bba04752f559 Mon Sep 17 00:00:00 2001 From: Amanda Zhu Date: Fri, 16 May 2025 13:32:48 +0800 Subject: [PATCH 2/4] Update activation-watermark-appears.md --- .../windows/activation-watermark-appears.md | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/support/azure/virtual-machines/windows/activation-watermark-appears.md b/support/azure/virtual-machines/windows/activation-watermark-appears.md index 13f39dad2f..b7818d7b11 100644 --- a/support/azure/virtual-machines/windows/activation-watermark-appears.md +++ b/support/azure/virtual-machines/windows/activation-watermark-appears.md @@ -3,8 +3,8 @@ title: Windows activation watermark continues to be displayed description: Learn how to resolve a scenario in which a Windows activation watermark continues to be displayed on Azure virtual machines. author: cwhitley-MSFT ms.author: cwhitley -ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, v-naqviadil, v-leedennis, v-weizhu -ms.date: 03/07/2025 +ms.reviewer: scotro, scottmca, kimberj, jdickson, shache, justingross, v-naqviadil, v-leedennis, v-weizhu +ms.date: 05/16/2025 ms.service: azure-virtual-machines ms.custom: sap:Cannot activate my Windows VM ms.topic: troubleshooting-problem-resolution @@ -244,7 +244,8 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar ## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads 1. If you are using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). -2. If you have installed the update for Windows Server 2022 but still encounter the issue or are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). + +2. If you have installed the update for Windows Server 2022 but still encounter the issue or you are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains). From f31bcbf825afe2d90878c306628941697756e8c4 Mon Sep 17 00:00:00 2001 From: Amanda Zhu Date: Fri, 16 May 2025 13:37:47 +0800 Subject: [PATCH 3/4] Update activation-watermark-appears.md --- .../virtual-machines/windows/activation-watermark-appears.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/support/azure/virtual-machines/windows/activation-watermark-appears.md b/support/azure/virtual-machines/windows/activation-watermark-appears.md index b7818d7b11..038a59657b 100644 --- a/support/azure/virtual-machines/windows/activation-watermark-appears.md +++ b/support/azure/virtual-machines/windows/activation-watermark-appears.md @@ -243,9 +243,9 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar ## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads -1. If you are using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). +1. If you're using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). -2. If you have installed the update for Windows Server 2022 but still encounter the issue or you are using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details?tabs=root-and-subordinate-cas-list#certificate-downloads-and-revocation-lists). +2. If you have installed the update for Windows Server 2022 but still encounter the issue or you're using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details#certificate-downloads-and-revocation-lists). Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains). From 8de6354a37b346b44163fc69b6109adaa689ba5d Mon Sep 17 00:00:00 2001 From: Amanda Zhu Date: Fri, 16 May 2025 13:42:00 +0800 Subject: [PATCH 4/4] Update activation-watermark-appears.md --- .../virtual-machines/windows/activation-watermark-appears.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/support/azure/virtual-machines/windows/activation-watermark-appears.md b/support/azure/virtual-machines/windows/activation-watermark-appears.md index 038a59657b..1eeabf13eb 100644 --- a/support/azure/virtual-machines/windows/activation-watermark-appears.md +++ b/support/azure/virtual-machines/windows/activation-watermark-appears.md @@ -243,9 +243,9 @@ To fix the certificate issue, go to [Solution 2: Ensure firewalls and proxies ar ## Solution 2: Ensure firewalls and proxies are configured to allow certificate downloads -1. If you're using Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). +1. If you use Windows Server 2022, check if [KB 5036909](https://support.microsoft.com/topic/april-9-2024-kb5036909-os-build-20348-2402-36062ce9-f426-40c6-9fb9-ee5ab428da8c) is installed. If not, install it. You can get it from the [Microsoft Update Catalog](https://www.catalog.update.microsoft.com/Search.aspx?q=KB5036909). -2. If you have installed the update for Windows Server 2022 but still encounter the issue or you're using Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details#certificate-downloads-and-revocation-lists). +2. If you have installed the update for Windows Server 2022 but still encounter the issue or you use Windows Server 2025, verify that your system's firewalls and proxies are configured to allow the download of certificates. For more information, see [Certificate downloads and revocation lists](/azure/security/fundamentals/azure-ca-details#certificate-downloads-and-revocation-lists). Alternatively, you can download and install all the certificates directly from the [root and subordinate certificate authority chains](/azure/security/fundamentals/azure-ca-details?tabs=certificate-authority-chains#root-and-subordinate-certificate-authority-chains).