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‎docs/scnx/account-and-billing/faq.md

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To manage your subscription, visit your [payment page](https://scnx.app/user/payments) on your dashboard. There, you'll
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be able to review and cancel any running subscriptions.
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If you subscribed on Discord, you'll need to manage your subscription in your Discord account settings. We can't help
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with billing issues, if you subscribed on Discord.
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### I am VAT exempt {#vat}
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We are currently not participating in the VAT-Reverse-Charge-System, but do not need to charge VAT for anyone,
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window. Next, select your payment interval and plan. When asked for a payment method, please select "Reoccurring
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Bank-Transfer". You'll be shown unique payment instructions and [a unique IBAN](#wire-transfer).
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2. Next, set up the reoccurring wire transfer at your bank:
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* [Sparkasse](https://www.sparkasse.de/pk/ratgeber/finanzglossar/dauerauftrag.html)
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* [Deutsche Bank](https://www.deutsche-bank.de/pk/shared/trxm/help-de/konten/konten-dauerauftraege.html)
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* [Volksbanken / Raiffeisenbanken](https://www.vr.de/privatkunden/unsere-produkte/was-ist-ein-girokonto/online-banking/dauerauftrag-einrichten-oder-aendern.html)
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* [Commerzbank](https://service.commerzbank.de/wie-richte-ich-einen-dauerauftrag-ein)
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* [ING](https://www.ing.de/hilfe/banking/)
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* [Hypovereinsbank](https://www.hypovereinsbank.de/hvb/kontaktwege/dauerauftrag)
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* [BUNQ](https://together.bunq.com/d/84-schedule-a-payment)
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* [N26](https://support.n26.com/de-de/zahlungen-ueberweisungen-und-abhebungen/lastschriften-und-dauerauftrage/wie-erstelle-und-verwalte-ich-dauerauftrage)
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* [Revolut](https://help.revolut.com/de-LU/help/receiving-payments/sending-money-to-an-external-bank-account/how-to-schedule-recurring-payments/business/)
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* Your bank is not listed? Just google the name of your bank combined with "reoccurring wire transfer" (or "
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Dauerauftrag" in German) to find guides. If you are still having trouble, please reach out to your bank.
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* [Sparkasse](https://www.sparkasse.de/pk/ratgeber/finanzglossar/dauerauftrag.html)
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* [Deutsche Bank](https://www.deutsche-bank.de/pk/shared/trxm/help-de/konten/konten-dauerauftraege.html)
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* [Volksbanken / Raiffeisenbanken](https://www.vr.de/privatkunden/unsere-produkte/was-ist-ein-girokonto/online-banking/dauerauftrag-einrichten-oder-aendern.html)
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* [Commerzbank](https://service.commerzbank.de/wie-richte-ich-einen-dauerauftrag-ein)
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* [ING](https://www.ing.de/hilfe/banking/)
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* [Hypovereinsbank](https://www.hypovereinsbank.de/hvb/kontaktwege/dauerauftrag)
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* [BUNQ](https://together.bunq.com/d/84-schedule-a-payment)
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* [N26](https://support.n26.com/de-de/zahlungen-ueberweisungen-und-abhebungen/lastschriften-und-dauerauftrage/wie-erstelle-und-verwalte-ich-dauerauftrage)
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* [Revolut](https://help.revolut.com/de-LU/help/receiving-payments/sending-money-to-an-external-bank-account/how-to-schedule-recurring-payments/business/)
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* Your bank is not listed? Just google the name of your bank combined with "reoccurring wire transfer" (or "
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Dauerauftrag" in German) to find guides. If you are still having trouble, please reach out to your bank.
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3. Make sure all details match the details shown in your dashboard and confirm your reoccurring wire transfer with your
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bank.
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4. Enjoy your SCNX Subscription 🚀
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| Scope | Explanation |
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|------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
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| Access your username, avatar, and banner | We require this information to identify you and to run the dashboard - we'll (for example) show your profile-picture in the dashboard. | |
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| Access your username, avatar, and banner | We require this information to identify you and to run the dashboard - we'll (for example) show your profile-picture in the dashboard. | |
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| Access to E-Mail-Address | This is required to send you invoices & legal information (like policy changes). We are not a certain big bot with a blue profile picture and will never send you marketing E-Mails. |
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| Know what servers you're in | In the dashboard we display all servers you have access to. For this to work, we need to know what servers you are currently in. |
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| Know what servers you're in | In the dashboard we display all servers you have access to. For this to work, we need to know what servers you are currently in. |

‎docs/scnx/guilds/analytics.md

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Unlock great detailed statistics about your server - see which members, channels and days are most active on your
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server, unlock information about your member-flow and projections about the future 🔮
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: true}}/>
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:::tip We care about privacy
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Wondering what data we store about your server and how we use it? Please read
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our [FAQ Article](https://faq.scnx.app/data-collection-with-analytics/) to learn more.
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that. [Users can opt out](#user-opt-out) and no message (or attachment) content will ever be saved.
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:::
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:::info
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To use this feature, [invite the SCNX-Bot](https://scootk.it/invite-scnx) to your server.
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:::
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## Enable analytics {#enable}
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To enable analytics, visit the [analytics page](https://scnx.app/glink?page=analytics) of your Discord on SCNX and click
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You disable this privacy mode (opt back) using `/privacy disable`. Please note that this will not re-associate past
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messages sent by you (this is not even possible), meaning that only new messages will be shown in commands and in the
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dashboard.
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dashboard.

‎docs/scnx/guilds/backups.md

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that get backed up.
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:::
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:::info
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To use this feature, [invite the SCNX-Bot](https://scootk.it/invite-scnx) to your server. Some feature require a separate Backups+ subscription.
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:::
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## What is included in Backups? {#included}
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| Feature | Description |
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## Manual backups {#manual}
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: true}} additionalDetails={{
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STARTER: 'Up to 2 backups at a time, each with up to 10 messages per channel',
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PRO: 'Up to 10 backups at a time, each with up to 50 messages per channel',
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ACTIVE_GUILD: 'Up to 5 backups at a time, each with up to 20 messages per channel'
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}}/>
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To create a manual backup, please visit your [backup dashboard](https://scnx.app/glink?page=backups) in your SCNX Dashboard. Next, click on "Create backup" and select what [parts the backup should include](#included). Then, confirm your backup.
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Creating a backup might take up to 15 minutes, depending on the number of messages that need to get stored.
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## Automatic backups {#automatic}
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: false}}
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additionalDetails={{PRO: 'Two times a day', ACTIVE_GUILD: 'Once a day'}}/>
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To enable automatic backups, visit the [backup dashboard](https://scnx.app/glink?page=backups) and select the number of
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backups you want to be created below "Automatic backups" and save the change.
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## Restore backups {#restore}
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: true}}/>
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### Restore on original server {#restore-self}
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## Export backups {#export}
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: false, STARTER: false}}/>
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To export a backup, visit the [backup dashboard](https://scnx.app/glink?page=backups), select your backup and click on "Export backup". Your browser will - after a short delay - start downloading a JSON-File to your PC.
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Before downloading, please check the "Calculated size" of the backup to make sure you know how much data you are downloading.
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‎docs/scnx/guilds/dcserver-link.md

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# dcserver.link
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:::info Beta-Alert
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This documentation is for a unreleased product that is only available for a certain number of servers on SCNX. Check
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your [server settings page](https://scnx.app/glink?page=settings) on SCNX to see if you can use dcserver.link URLs.
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:::
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Create an unique vanity URL to your server (e.g. `https://dcserver.link/yourservername`).
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: true}}
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additionalDetails={{
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STARTER: 'Only available for servers with more than 50 members (without bots) on their server or with a payed plan.'
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}}/>
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: true, STARTER: true}} />
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## Usage {#usage}
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Create a dcserver.link to allow users to join your server by a unique vanity url, instead of a generic invite. Here's an
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example: Instead of users joining with the URL `https://discord.gg/WxB3z5YJh9`
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users can join the (German) ScootKit Discord with `https://dcserver.link/scootkit` - this is way easier to remember.
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The (verified) SCNX Bot will automatically create invites for members wanting to join with your link - there's no need
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Your own CustomBot will automatically create invites for members wanting to join with your link - there's no need
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To view, copy or [change](#change-url) your current dcserver.link-URL, open
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the [server settings page](https://scnx.app/glink?page=settings) of your server on SCNX and scroll down to the "
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dcserver.link-URL" section.
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the [server settings page](https://scnx.app/glink?page=settings) of your server on SCNX and scroll down to the
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"dcserver.link-URL" section.
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## Setup {#setup}
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Before setting up a dcserver.link URL for your server, please make sure your server either has a paid plan (no trial
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version) or has at least 50 members (without bots).
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Before you start, make sure that you have create a [CustomBot](./../../custom-bot/intro) that has the "Create invites" permission on your server.
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To get started, visit the [server settings page](https://scnx.app/glink?page=settings) of your server on SCNX. Scroll
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down to the "dcserver.link-URL" section and click on "Get started".
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shown. Please note that SCNX might in certain situations create multiple invites an hour to ensure a smooth experience
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Please make sure you whitelist the (verified) SCNX bot from security systems such as WickBot, as these bots might
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Please make sure you whitelist the your CustomBot from security systems such as WickBot, as these bots might
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interfere with the generation of dcserver.link URLs.
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At this time, SCNX will choose a channel at random to create an invite in. We're still working on making this process

‎docs/scnx/guilds/faq.md

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## Can I remove the SCNX Management Bot? {#scnx-manager-bot}
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:::info
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Do not simply kick the SCNX Management Bot, this will cause your server to be disabled on SCNX. Follow this guide to remove the SCNX Management Bot from your server.
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:::
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<IncludedInPlan data={{PRO: true, ACTIVE_GUILD: false, STARTER: false}} />
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Servers with a [PRO Plan](./plans) can remove the SCNX Management Bot from their server.
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### Requirements to remove the SCNX Bot {#scnx-manager-bot-requirements}
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* The server needs to be on the [PRO Plan](./plans).
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* The server needs to have no previous strikes against our [Terms of Service](https://scootk.it/scnx-tos).
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* The server needs to have a [Custom Bot](./../../custom-bot/intro) created on SCNX.
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* The server does not have a special billing agreement with ScootKit that might restrict this feature availability.
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### Important information about this feature {#scnx-manager-bot-warning}
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SCNX was designed with the SCNX Bot invited on servers. Due to this, certain functionality can't be used without the
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SCNX Bot invited. You can find which features are affected below. Additionally, please keep the following information in
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mind when using SCNX without the management bot:
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* Certain features won't be available without the SCNX Bot invited, please review them carefully (see below).
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* If your server gets downgraded (= loses its PRO-Plan), your bots on SCNX will stop until you re-invite the SCNX Bot to
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your server. No data will be lost, but your bots won't be available. Consider a [subscription](./plans#upgrade) or
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a [lifetime plan](./plans#lifetime) to avoid complications.
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* The SCNX bot won't be able to message you via DMs if you do not share any server with the bot. This is important for
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invoice delivery or account information. You'll still receive these legally required notices via E-Mail, but consider
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joining our [Discord](https://scootk.it/dc) if you want to receive them on Discord as well.
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* If the owner of the server changes, they will need to invite the SCNX Bot again due to legal reasons, but will be able
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to follow the [removal steps](#scnx-manager-bot-features-setup) again after agreeing to our Terms of Service.
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### Features still supported without the SCNX Bot {#scnx-manager-bot-features-available}
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The following features will still be available even if you have removed the SCNX Bot:
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* [Custom Bot](./../../custom-bot/intro): You can still fully manage your existing custom bot on SCNX, but can't view
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chat history in [Login as Bot](./../../custom-bot/login-as-bot). You can still send messages or edit previously sent
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messages by ID.
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* [Modmail Bot](./../../modmail/intro): You can still create and manage your SCNX Modmail Bot.
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* SCNX Integrations: You can still add, manage and configure integrations normally.
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* The SCNX Dashboard will work as normal, but will load slower compared to having the SCNX Management Bot invited.
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### Features NOT supported without the SCNX Bot {#scnx-manager-bot-features-disabled}
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* [SCNX Backups](./backups): The server can't use SCNX Backups without the SCNX Bot invited.
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* [SCNX Analytics](./analytics): The server can't use SCNX Analytics without the SCNX Bot invited.
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* [dcserver.link](./dcserver-link): The server's dcserver.link can't be used without the SCNX Bot invited.
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* The SCNX Dashboard won't be always up-to-date with the server's current state (e.g. channel or role updates might be
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delayed).
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### How to remove the SCNX Management Bot {#scnx-manager-bot-features-setup}
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1. Click [here](https://scnx.app/glink?page=manager-bot) or visit
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the [settings page](https://scnx.app/glink?page=settings) of your server and click on "Learn how to remove teh SCNX
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Manager Bot".
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2. Read the displayed information about feature availability without the SCNX Management Bot and click on "Continue".
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3. Review your server's eligibility and click on "Continue" to continue.
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4. Review final information and warnings about this feature and click on "Remove SCNX Management Bot and switch to
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reduced
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dashboard".
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5. The SCNX bot will now leave your server, and SCNX will switch your server to the reduced dashboard mode.
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### How to re-invite the SCNX Management Bot {#scnx-manager-bot-features-reinvite}
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You'll find personalized invite links in the dashboard if your server is in reduced dashboard mode and try to access
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disabled features (like Backups). Otherwise, you can always invite the SCNX Bot
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with [this link](https://scootk.it/invite-scnx). Once invited, your SCNX Dashboard will automatically switch back to
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normal mode, meaning that restricted features can be used again.
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Yes. Simply kick the bot from your server. Servers without the SCNX-Bot can't use SCNX-Bot features,
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like [backups](./backups) or [analytics](./analytics). All hosting features, including all features of your bots, are
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unaffected.
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