Blank icon in toolbar for Firefox

[catspyjamas2]

Hi, I mentioned this issue & included an image to show the problem here: #1 (comment)

I received a reply that it was fixed in version 0.0.12, but it isn't. I have received a few updates since then (currently running version 0.0.14) & the toolbar icon is still blank. I am running Firefox 1.31.0 64bit English version on Windows 11. I have tried uninstalling & reinstalling the addon, & have also installed oneClipper on several other laptops with Firefox - the problem is on all of them (a mixture of Windows 10 & Windows 11 machines). On a couple of them the icon is also blank in the extension list. I have tried the default theme as well as some non-default themes for Firefox, & it makes no difference. I have also tried disabling all other extensions in case there is a clash, but it's still blank.

I do not have this problem with oneClipper on Edge or Chrome.

Aside from that, it is working very well. :) Thanks for looking further into this issue.

[anilkumarum]

I install oneClipper in newly installed new Firefox Dev edition in my Linux computer. Icon is visible.
I attached screenshots.
Tomorrow, I will test this extension on my friend's window 10 laptop and then post update.

[anilkumarum]

Issue: Icon Not Displaying for Users with OneClipper Versions Older than 0.0.12

I think "Icon don't show" issue faced by user who installed oneClipper older than Version 0.0.12.
Please follow these steps to resolve it:

1. Uninstall OneClipper from your browser.
2. Delete the extension's data manually:
   • Open a new tab and type about:profiles in the address bar, then press Enter.
   • Click on "Open Directory" next to your active profile.
   • Navigate to the browser-extension-data folder.
   • Delete the folder named oneclipper@noterail.co.
3. Reinstall OneClipper from the extension store.

After completing these steps, the icon should appear correctly.

[catspyjamas2]

Thanks for yor reply. I followed your instructions however the icon still does not show in the toolbar. Moreover several of the laptops have only ever had version 0.14 on them. I have tried on ten laptops with firefox (without a profile that syncs) & none of them show the icon, including on a brand new PC I set up this morning with a fresh installation of firefox.. I'm running a mixture of window 10 home, windows 11 pro & windows 11 home. Latest stable version of firefox.

Maybe this is a noterail or firefox server issue to users in NZ?

[catspyjamas2]

PS got my father to install the extension this morning, doesn't show for him either. So the first installation on his PC was version 0.15. He's also in NZ & also runs windows 11. There are no such issues on Chrome.

[catspyjamas2]

Just to let you know v 0.16 on Firefox appears to have fixed the blank icon in the toolbar in Firefox on Windows on the four machines I've updated so far. :) I expect it will fix it on the others too. Unsure if it was due to the fixes in this version, or something else.