update issue templates

Author: claustromaniac

.github/ISSUE_TEMPLATE/tools.md

@@ -1,17 +1,18 @@
 ---
 name: Tools
-about: Report issues with the updaters, troubleshooter, or any other tools.
+about: Report issues with the updaters, the troubleshooter, or any other tools.
 title: ''
 labels: ''
 assignees: ''
 
 ---
 
 <!-- 
-Make sure to specify: 
+Please specify: 
   - the name of the file (i.e. updater.bat, updater.sh)
-  - the OS where you used the tool (if applicable)
   - steps to reproduce the issue
-  - expected result
   - actual result
+  - expected result
+  
+Blank out this field before typing, or start typing after the next line.
 -->

.github/ISSUE_TEMPLATE/troubleshooting-help.md

@@ -1,14 +1,14 @@
 ---
 name: Troubleshooting help
-about: Ask for help troubleshooting issues with user.js
+about: Ask for help to solve problems with user.js
 title: ''
 labels: ''
 assignees: ''
 
 ---
 
 <!--
-Before you ask for help...
+Before you proceed...
   - Keep reading this. Seriously.
   - Note that we do not support forks (i.e. IceCat, Pale Moon, WaterFox, etc).
   - Make sure you searched for the setup tags in user.js.
@@ -32,4 +32,6 @@ If you still need help, help us help you by providing relevant information:
   - actual result
   - expected result
   - anything else you deem worth mentioning
+
+Blank out this field before typing, or start typing after the next line.
 -->

.github/ISSUE_TEMPLATE/user-js.md

@@ -1,5 +1,5 @@
 ---
-name: User.js
+name: user.js
 about: Suggest changes to user.js
 title: ''
 labels: ''
@@ -9,5 +9,8 @@ assignees: ''
 
 <!--
 We value feedback in general, but we value feedback from informed users more. There is no need for you to be an expert to participate (most of us aren't), but we hope that you at least understand our decisions before questioning them. We discuss all changes openly, and we do not make changes lightly. So, if you don't understand why we decided to add/remove/change a certain pref, search the repo. The answer is most certainly here.
+
 If some change we made took you by surprise (in the wrong way), remember that keeping track of changes is your responsibility. Watch the repo, read the changelogs, compare revisions as you update your copy of user.js, or use any other method you prefer.
+
+Blank out this field before typing, or start typing after the next line.
 -->