Unable to send events to Compass

[yavir-me]

Here's my .circleci/config.yml file configurations:

version: 2.1

orbs:
  aws-cli: circleci/aws-cli@0.1.18
  compass: atlassian-labs/compass@0.1.2

executors:
  compass-executor:
    docker:
      - image: circleci/node:14

  make_compass_notification:
    executor: compass-executor
    steps:
      - compass/notify_deployment

workflows:
  version: 2
  production:
    jobs:
       - make_compass_notification:
                context: compass-integration-<id-goes-here>
                requires:
                  - make_cloudfront_invalidation
...

{
  "workflowId": "5c1370dc-f07b-42ae-94f5-a86c30d85f40",
  "jobId": "228",
  "lastUpdated": "2023-06-29T07:31:05+00:00",
  "status": "SUCCESSFUL",
  "deployments": [
    {
      "environment": {
        "category": "DEVELOPMENT",
        "displayName": "development",
        "environmentId": "development"
      },
      "lastUpdated": "2023-06-29T07:31:05+00:00"
    }
  ]
}
Results from Compass: 
Error calling Compass, result: 400
{
  "errorMessage": "Unable to send events to Compass",
  "success": false
}

[ne8il]

@yavir-me were you able to get around this issue eventually? I'm seeing the same thing, and this is the only other report I've found of it.

[dfcowell]

I'm seeing the same thing.

[eddiewebb]

I think Atlassian changed their access and this must be sent as a custom metric, yet to confirm though.

[lgenasi-gocity]

I have no idea why this might make a difference, but in my situation i've found that the exact same orb usage will work if the pipeline is setup with Github OAuth but fails if it is setup with Github App. The JSON payload being sent is identical and nothing in the orb's code seems to change the curl request, so i'm baffled by the failure to be honest.

OAuth

{
  "workflowId": "ec559700-4cb3-431c-9dcc-279ee0e2d757",
  "jobId": "1707",
  "lastUpdated": "2025-08-06T11:21:03+00:00",
  "status": "SUCCESSFUL",
  "deployments": [
    {
      "environment": {
        "category": "DEVELOPMENT",
        "displayName": "Deploy to DEV",
        "environmentId": "development"
      },
      "lastUpdated": "2025-08-06T11:21:03+00:00"
    }
  ]
}
Results from Compass: 

{
  "success": true,
  "message": "Events received."
}


Success!

App

{
  "workflowId": "0f24e21c-6021-4d56-972b-7cf061c0b89b",
  "jobId": "1711",
  "lastUpdated": "2025-08-06T11:36:00+00:00",
  "status": "SUCCESSFUL",
  "deployments": [
    {
      "environment": {
        "category": "DEVELOPMENT",
        "displayName": "Deploy to DEV",
        "environmentId": "development"
      },
      "lastUpdated": "2025-08-06T11:36:00+00:00"
    }
  ]
}
Results from Compass: 
Error calling Compass, result: 400
{
  "errorMessage": "Unable to send events to Compass",
  "success": false
}