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Video content sharing doesn't work but screen sharing works. #1667

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Oamarbat opened this issue Oct 13, 2021 · 4 comments
Closed

Video content sharing doesn't work but screen sharing works. #1667

Oamarbat opened this issue Oct 13, 2021 · 4 comments
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Needs More Information Waiting for more information from builders

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@Oamarbat
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I am using Chime JS SDK demo.
When I share video file, it shows only black screen in attendee's side.
Screen sharing works properly
org
black
.

@Oamarbat
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amazon-chime-sdk-js-master

  • Browser with Version
    Chrome is up to date
    Version 94.0.4606.81 (Official Build) (64-bit)
  • Chime SDK Version

[2.2.1] - 2020-12-11

  • Meeting ID where you performed the action
    111

@Oamarbat
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I've just tried with the latest code from github, but it causes same black screen issue.
orgScreenshot 2021-10-13 214022
blackScreenshot 2021-10-13 214041

@ltrung
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ltrung commented Oct 13, 2021

Have you tried to disable hardware acceleration? This is a known bug in Chrome as documented in #1059 and #1031

@ltrung ltrung added the Needs More Information Waiting for more information from builders label Oct 14, 2021
@Oamarbat
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Thank you for letting me know.

@ltrung ltrung closed this as completed Oct 14, 2021
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