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FreshworksFreshservice: hide mirroring params on XSIAM/platform
XSUP-69099
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Packs/FreshworksFreshservice/Integrations/FreshworksFreshservice/FreshworksFreshservice.yml

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type: 15
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required: false
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section: Collect
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hidden:
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- marketplacev2
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- platform
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- display: Incident type
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name: incidentType
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type: 13
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type: 8
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required: false
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section: Collect
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hidden:
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- marketplacev2
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- platform
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- additionalinfo: When selected, closing the Cortex XSOAR incident is mirrored in Freshservice.
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defaultvalue: 'false'
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display: Close Mirrored Freshservice Ticket
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name: close_ticket
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type: 8
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required: false
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section: Collect
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hidden:
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- marketplacev2
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- platform
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- additionalinfo: Fetch tasks for each ticket type and consider them in the mirroring (requires an additional API request per ticket).
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defaultvalue: 'false'
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display: Fetch tickets tasks

Packs/FreshworksFreshservice/Integrations/FreshworksFreshservice/README.md

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There is no context output for this command.
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## Incident Mirroring
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## Incident Mirroring (Cortex XSOAR only)
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**Note:** Incident mirroring is supported on Cortex XSOAR only. The mirroring configuration parameters (**Incident Mirroring Direction**, **Close Mirrored XSOAR Incident**, **Close Mirrored Freshservice Ticket**, and **Fetch tickets tasks**) are hidden on Cortex XSIAM and the Cortex platform.
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You can enable incident mirroring between Cortex XSOAR incidents and Freshworks Freshservice corresponding events (available from Cortex XSOAR version 6.0.0).
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To set up the mirroring:
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- Documentation and metadata improvements.

Packs/FreshworksFreshservice/pack_metadata.json

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"name": "Freshworks Freshservice",
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"description": "Freshservice is a service management solution that allows customers to manage service requests, incidents, change requests tasks, and problem investigation.",
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"support": "xsoar",
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"currentVersion": "1.1.6",
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"currentVersion": "1.1.7",
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"author": "Cortex XSOAR",
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"url": "https://www.paloaltonetworks.com/cortex",
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"email": "",

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