TRMM python script failing to run on any machine

[tricky1024]

Hi all, just setup this awesome add in and trying to get the MAP working, I cannot get the Python script to run on any machine, I can see this issue was raised before but not really answered. Please can anyone suggest why the script is failing?

Error on Windows:
Traceback (most recent call last):
File "urllib\request.py", line 1348, in do_open
File "http\client.py", line 1303, in request
File "http\client.py", line 1349, in _send_request
File "http\client.py", line 1298, in endheaders
File "http\client.py", line 1058, in _send_output
File "http\client.py", line 996, in send
File "http\client.py", line 962, in connect
File "socket.py", line 827, in create_connection
File "socket.py", line 962, in getaddrinfo
socket.gaierror: [Errno 11001] getaddrinfo failed

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\ProgramData\TacticalRMM\574341670.py", line 66, in
response = urlopen(url)
^^^^^^^^^^^^
File "urllib\request.py", line 216, in urlopen
File "urllib\request.py", line 519, in open
File "urllib\request.py", line 536, in _open
File "urllib\request.py", line 496, in _call_chain
File "urllib\request.py", line 1377, in http_open
File "urllib\request.py", line 1351, in do_open
urllib.error.URLError: <urlopen error [Errno 11001] getaddrinfo failed>

Error on Linux:
Traceback (most recent call last):
File "/usr/lib/python3.10/urllib/request.py", line 1348, in do_open
h.request(req.get_method(), req.selector, req.data, headers,
File "/usr/lib/python3.10/http/client.py", line 1283, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/usr/lib/python3.10/http/client.py", line 1329, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/usr/lib/python3.10/http/client.py", line 1278, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/usr/lib/python3.10/http/client.py", line 1038, in _send_output
self.send(msg)
File "/usr/lib/python3.10/http/client.py", line 976, in send
self.connect()
File "/usr/lib/python3.10/http/client.py", line 942, in connect
self.sock = self._create_connection(
File "/usr/lib/python3.10/socket.py", line 824, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
File "/usr/lib/python3.10/socket.py", line 955, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -2] Name or service not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/bin/trmm3239769598", line 66, in
response = urlopen(url)
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 519, in open
response = self._open(req, data)
File "/usr/lib/python3.10/urllib/request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 1377, in http_open
return self.do_open(http.client.HTTPConnection, req)
File "/usr/lib/python3.10/urllib/request.py", line 1351, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno -2] Name or service not known>