Unable to log in using element web or desktop

[lgwapnitsky]

I'm receiving the following error when attempting to use app.element.io or the element desktop app on my linux install:

Can't connect to homeserver - please check your connectivity, ensure your [homeserver's SSL certificate](https://matrix.wapnitsky.com/) is trusted, and that a browser extension is not blocking requests.

I can successfully connect from the app on my phone with no issues, but I do need desktop access.

I've tried using the switch as recommended below with no luck:

As mentioned in matrix-org/synapse#5152 (comment), to connect with my .onion hs I need to run Element Desktop version 1.11.30 with --ignore-certificate-errors parameter. The same HS run with Element Web (on element.io) connects without sweat, although the browser (Chrome) turns the padlock icon red as "your connection to this site is not secure", which I accept as Tor provides another means for privacy.

Firstly, I would much more prefer a relevant option in config.json to either ignore certificate checks completely or create a whitelist of trusted hosts about which electron should not make fuss if a self-signed certificate is presented.

Eventually, I would also like self-signed certificates to simply be acknowledged and handled favorably. Please also note, that on Element Android, when a non-trusted certificate is presented by the server, the client simply asks the user whether it should be accepted. Seems only plausible to expect a similar user experience on both platforms.

Originally posted by @ghost in #798

[t3chguy]

You'd need to look at the Electron console and provide the logs there, only that knows the underlying error as CORS hides the underlying error from javascript code.

[lgwapnitsky]

How do I bring that up

…

On Thu, Feb 6, 2025, 04:32 Michael Telatynski ***@***.***> wrote: You'd need to look at the Electron console and provide the logs there, only that knows the underlying error as CORS hides the underlying error from javascript code. — Reply to this email directly, view it on GitHub <#2127 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAE6CFETKYUQCZEAUT4VE632OMT2FAVCNFSM6AAAAABWS66RJGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZZGI3TCOJSHA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[t3chguy]

https://stackoverflow.com/a/35781271