diff --git a/helpdesk/locale/main.pot b/helpdesk/locale/main.pot
index c801739b0..2864dafd7 100644
--- a/helpdesk/locale/main.pot
+++ b/helpdesk/locale/main.pot
@@ -7,8 +7,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Helpdesk VERSION\n"
 "Report-Msgid-Bugs-To: hello@frappe.io\n"
-"POT-Creation-Date: 2025-11-09 10:36+0000\n"
-"PO-Revision-Date: 2025-11-09 10:36+0000\n"
+"POT-Creation-Date: 2025-11-16 10:36+0000\n"
+"PO-Revision-Date: 2025-11-16 10:36+0000\n"
 "Last-Translator: hello@frappe.io\n"
 "Language-Team: hello@frappe.io\n"
 "MIME-Version: 1.0\n"
@@ -482,7 +482,7 @@ msgstr ""
 msgid "Call Details"
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:599
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:604
 msgid "Can not send email. No sender email set up!"
 msgstr ""
 
@@ -557,7 +557,7 @@ msgstr ""
 msgid "Closed"
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:321
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:326
 msgid "Closed or rated tickets cannot be updated by non-agents"
 msgstr ""
 
@@ -632,11 +632,11 @@ msgstr ""
 msgid "Content Type"
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:617
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:622
 msgid "Could not an email due to: {0}"
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:775
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:780
 msgid "Could not send an acknowledgement email due to: {0}"
 msgstr ""
 
@@ -2634,7 +2634,7 @@ msgstr ""
 msgid "Ticket does not exist."
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:311
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:316
 msgid "Ticket must be resolved with a feedback"
 msgstr ""
 
@@ -2931,7 +2931,7 @@ msgstr ""
 msgid "You are not permitted to access this resource."
 msgstr ""
 
-#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:522
+#: helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py:527
 msgid "You are not permitted to add a comment"
 msgstr ""