AI supported analytics of recurring alerts

[Rotfuks]

Motivation

In our alert review session we realised that we have a lot of recurring alerts that we don't put as much focus on as we potentially should. Those alerts individually are not as important but the amount of toil they produce is adding up over time. AI can help us recognize some patterns like "Top 5 most recurring alerts"

Todo

• Create an AI analytics report that can help us in the alert review with recurring alerts
  • this can be fed by multiple sources like slack for alerts and incidents
  • a top X list of the most often triggered alerts might be interesting there
  • also make it analyse any other patterns within the context of triggered alerts and incidents.

Outcome

• We have a better understanding of our recurring alerts for our alert review because of more helpful data we can look at.