Ring sensor not showing up

[mikefrantz]

The problem

I added a ring sensor in the app a week ago and it’s still not showing up in Home Assistant. All other sensors are showing up with the exception the one I just added. I reloaded the Ring app and the MQTT app in Home Assistant numerous times. I’ve also rebooted. I am running the latest version of Home Assistant 12.2.

What version of Home Assistant Core has the issue?

System Information version | core-2025.1.4 -- | -- installation_type | Home Assistant OS dev | false hassio | true docker | true user | root virtualenv | false python_version | 3.13.1 os_name | Linux os_version | 6.6.62-haos-raspi arch | aarch64 timezone | America/New_York config_dir | /config

Home Assistant Community Store

GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok HACS Data | ok GitHub API Calls Remaining | 4981 Installed Version | 2.0.5 Stage | running Available Repositories | 1519 Downloaded Repositories | 9

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 14.2 -- | -- update_channel | stable supervisor_version | supervisor-2025.02.0 agent_version | 1.6.0 docker_version | 27.2.0 disk_total | 916.9 GB disk_used | 10.4 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | board | yellow supervisor_api | ok version_api | ok installed_addons | Terminal & SSH (9.16.0), Studio Code Server (5.18.1), Silicon Labs Multiprotocol (2.4.5), Matter Server (7.0.0), Home Assistant Google Drive Backup (0.112.1), Tailscale (0.24.0), Duck DNS (1.18.0), ESPHome Device Builder (2024.12.4)

Dashboards

dashboards | 5 -- | -- resources | 3 views | 4 mode | storage

Recorder

oldest_recorder_run | January 28, 2025 at 7:27 PM -- | -- current_recorder_run | January 28, 2025 at 2:27 PM estimated_db_size | 911.09 MiB database_engine | sqlite database_version | 3.47.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

MQTT

Link to integration documentation on our website

No response

Diagnostics information

I’ve reloaded the MQTT app and the Ring app and rebooted home assistance.

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

Thanks for all you do for this program