TADO integration for Tado X devices stopped working after 2025.2 update

[jesperrahmqvist]

The problem

TADO integration for Tado X devices stopped working after 2025.2 update
The integration says: Failed Setup, will retry 'serialNo'
The integration still seems to work for older non X Tado system.

What version of Home Assistant Core has the issue?

core-2025.2

What was the last working version of Home Assistant Core?

core-2025.1

What type of installation are you running?

Home Assistant OS

Integration causing the issue

TADO

Link to integration documentation on our website

https://www.home-assistant.io/integrations/tado/

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Logger: homeassistant.components.tado.coordinator
Source: helpers/update_coordinator.py:380
integration: Tado (documentation, issues)
First occurred: 21:40:19 (32 occurrences)
Last logged: 22:07:15

Unexpected error fetching tado data
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 380, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/tado/coordinator.py", line 89, in _async_update_data
    self.devices = await self.hass.async_add_executor_job(
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
        self._tado.get_devices
        ^^^^^^^^^^^^^^^^^^^^^^
    )
    ^
  File "/usr/local/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.13/site-packages/PyTado/interface/api/hops_tado.py", line 76, in get_devices
    request.device = device["serialNo"]
                     ~~~~~~^^^^^^^^^^^^
KeyError: 'serialNo'


Exception in <function _register_repairs_platform at 0xffffa31736a0> when processing platform 'repairs': (<HomeAssistant RUNNING>, 'tado', <module 'homeassistant.components.tado.repairs' from '/usr/src/homeassistant/homeassistant/components/tado/repairs.py'>) Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/repairs/issue_handler.py", line 118, in _register_repairs_platform raise HomeAssistantError(f"Invalid repairs platform {platform}") homeassistant.exceptions.HomeAssistantError: Invalid repairs platform <module 'homeassistant.components.tado.repairs' from '/usr/src/homeassistant/homeassistant/components/tado/repairs.py'>

Additional information

No response

[home-assistant]

Hey there @erwindouna, mind taking a look at this issue as it has been labeled with an integration (tado) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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• @home-assistant reopen Reopen the issue.
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[DeCysos]

Das selbe bei mir...

TadoX is exclusively about the bridge which is provided by the integration. The thermostats continue to work with Matter over Thread.

PS: I have deactivated integration for the time being until it has been declared as fixed.
PS2: Thanks for the effort.

[Digiunso]

Gleicher Fehler seit dem ich gerade geupdatet hab :(