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Unified occurances to "Service portal"
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docs/getting_started/install_ibexa_dxp.md

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The site is password-protected.
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You must set up authentication tokens to access the site.
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Log in to your service portal on [support.ibexa.co](https://support.ibexa.co/), go to your **Service Portal**, and look for the following on the **Maintenance and Support agreement details** screen:
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Log in to your Service portal on [support.ibexa.co](https://support.ibexa.co/), go to your **Service Portal**, and look for the following on the **Maintenance and Support agreement details** screen:
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![Authentication token](using_composer_auth_token.png)
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After this, when running Composer to get updates, you're asked for a username and password.
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Use:
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- as username - your Installation key found on the **Maintenance and Support agreement details** page in the service portal
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- as username - your Installation key found on the **Maintenance and Support agreement details** page in the Service portal
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- as password - the token password you retrieved in step 3 above
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!!! note "Authentication token validation delay"

docs/infrastructure_and_maintenance/security/reporting_issues.md

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## Channels
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- If you're a customer or partner, please log in to your Service Portal at <https://support.ibexa.co/>, click "New Ticket", and report the issue as you would report a normal support request. [[= product_name_base =]] Product Support will respond, take care of the report, and keep you informed of the developments.
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- If you're a customer or partner, please log in to your Service portal at <https://support.ibexa.co/>, click "New Ticket", and report the issue as you would report a normal support request. [[= product_name_base =]] Product Support will respond, take care of the report, and keep you informed of the developments.
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- If you're not a customer or partner, please log in to the [[= product_name_base =]] JIRA issue tracker: <https://issues.ibexa.co/>. Create an account if you don't have one, it's free. Click the "Create" button in the top menu to create your report. For "Project", select "[[= product_name_base =]] IBX", or "eZ Publish / Platform", or "eZ Platform Enterprise Edition", depending on which product is affected by the bug. **Important: Select "Security Level": "Security"!** The engineering team will take care of your report.
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- It's also possible to report security issues by email to <[email protected]> - this requires no account.
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docs/infrastructure_and_maintenance/security/security_checklist.md

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!!! caution
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Security is an ongoing process. After going live, you should pay attention to security advisories released via [your service portal](https://support.ibexa.co/), or via [Security advisories](https://developers.ibexa.co/security-advisories) if you're not a subscriber.
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Security is an ongoing process. After going live, you should pay attention to security advisories released via [your Service portal](https://support.ibexa.co/), or via [Security advisories](https://developers.ibexa.co/security-advisories) if you're not a subscriber.
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## [[= product_name =]]
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## Notify support
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Inform the support team that you have updated your installation.
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They update your service portal to match the new version.
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They update your Service portal to match the new version.
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This ensures that you receive notifications about new maintenance releases and security advisories for the correct version.
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You can contact the support team at [email protected] or through your [Service portal](https://support.ibexa.co).

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