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Merge pull request #1732 from coligo/fmo-upd-20Jan22-a
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ts-jobrun-notcompleting.md

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copyright:
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years: 2020, 2022
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lastupdated: "2022-01-19"
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lastupdated: "2022-01-20"
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keywords: troubleshooting for code engine, troubleshooting jobs in code engine, troubleshooting batch jobs in code engine, job run troubleshooting in code engine, job troubleshooting in code engine, job, job run
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1. The job run requires more time to complete.
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2. The image that is used by your job run does not exist.
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3. The container registry quota is exceeded or the registry needs authentication.
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4. The environment variable parameters that are required by the job run are not specified.
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5. The commands or arguments that are passed to the job run are not valid.
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* With the CLI, use the **`ibmcloud ce jobrun get`** command to display details of your job run, which includes the name of the image. Confirm that you are using an image that exists.
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3. Check for an `ImagePullBackOff` error by running the [**`ibmcloud ce jobrun events --jobrun JOBRUN_NAME`**](/docs/codeengine?topic=codeengine-cli#cli-jobrun-events) command.
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* If the error occurs due to exceeding the quota for {{site.data.keyword.registryfull_notm}}, consider upgrading your plan. For information about {{site.data.keyword.registrylong_notm}} service plans and quota limits, see [About {{site.data.keyword.registryfull_notm}}](/docs/Registry?topic=Registry-registry_overview).
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* If the job fails due to authentication errors, make sure that you have access to the registry.
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4. View details of the submitted job.
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