Immich crashed

[thibaulthouneau-dotcom]

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• Yes

The bug

hello my immich crached tonight and i received an error message.

i run immich on truenas.
thanks for reading !

The OS that Immich Server is running on

truenas

Version of Immich Server

v1.11.4

Version of Immich Mobile App

v2.4.1

Platform with the issue

• Server
• Web
• Mobile

Device make and model

No response

Your docker-compose.yml content

sorry i dont know what is. please it tell me how to find it ?

Your .env content

sorry i dont know what is. please it tell me how to find it ?

Reproduction steps

1.i tried to install next cloud, but it seems to be too difficult for me and i gave up
2.i think this is at this moment i saw immich on my app dashboard start to deploy > run > deploy > run ...
3.i tried to install copyparty on my server but it failed and i gave up too.
4.i tried to restart immich to stop the deploy>run>deploy process and at this moment immich crashed.

Relevant log output

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 515, in run
    await self.future
  File "/usr/lib/python3/dist-packages/middlewared/job.py", line 562, in __run_body
    rv = await self.middleware.run_in_thread(self.method, *args)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 627, in run_in_thread
    return await self.run_in_executor(io_thread_pool_executor, method, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/main.py", line 624, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.11/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/api/base/decorator.py", line 101, in wrapped
    result = func(*args)
             ^^^^^^^^^^^
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/app_scale.py", line 62, in start
    compose_action(app_name, app_config['version'], 'up', force_recreate=True, remove_orphans=True)
  File "/usr/lib/python3/dist-packages/middlewared/plugins/apps/compose_utils.py", line 61, in compose_action
    raise CallError(err_msg)
middlewared.service_exception.CallError: [EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details

Additional information

No response

[github-actions[bot]]

This issue has automatically been closed as it is likely a duplicate. We get a lot of duplicate threads each day, which is why we ask you in the template to confirm that you searched for duplicates before opening one. If you're sure this is not a duplicate, please leave a comment and we will reopen the thread if necessary.

[Mraedis]

I suggest you read your own logs:

Please check /var/log/app_lifecycle.log for more details

Do note that TrueNAS is not an officially supported install method, but we have a truenas channel on Discord where you're welcome to ask more questions.