diff --git a/intercom/service/user.py b/intercom/service/user.py
index 38375d83..8c51881f 100644
--- a/intercom/service/user.py
+++ b/intercom/service/user.py
@@ -18,3 +18,12 @@ class User(BaseService, All, Find, FindAll, Delete, Save, Load, Submit, Tags, Sc
     @property
     def collection_class(self):
         return user.User
+
+    def archive(self, obj):
+        """Archive a user. This used to be called 'delete', but now is called 'archive'."""
+        return self.delete(obj)
+
+    def permanent_delete(self, intercom_user_id):
+        """Request permanent deletion of a user."""
+        response = self.client.post('/user_delete_requests', {'intercom_user_id': intercom_user_id})
+        return response['id']
diff --git a/tests/unit/test_user.py b/tests/unit/test_user.py
index f3f3594f..2761f89a 100644
--- a/tests/unit/test_user.py
+++ b/tests/unit/test_user.py
@@ -284,6 +284,22 @@ def it_deletes_a_user(self):
             eq_(user.id, "1")
             mock_method.assert_called_once_with('/users/1', {})
 
+    @istest
+    def it_archives_a_user(self):
+        user = User(id="1")
+        with patch.object(Client, 'delete', return_value={}) as mock_method:
+            user = self.client.users.archive(user)
+            eq_(user.id, "1")
+            mock_method.assert_called_once_with('/users/1', {})
+
+    @istest
+    def it_permanently_deletes_a_user(self):
+        user = User(id="1")
+        with patch.object(Client, 'post', return_value={'id': 1234}) as mock_method:
+            deletion_id = self.client.users.permanent_delete(user.id)
+            eq_(deletion_id, 1234)
+            mock_method.assert_called_once_with('/user_delete_requests', {'intercom_user_id': user.id})
+
     @istest
     def it_can_use_user_create_for_convenience(self):
         payload = {