[Bug report]: Nano X recognized but does not prompt for signing (IOTA Mainnet)

[Frankixdc]

Version

2.1.1

Description

Dear IOTA team,

I am currently using the IOTA Wallet Chrome Extension (latest version) with my Ledger Nano X. The wallet correctly detects my IOTA address and balance from the Ledger device, but when I attempt to send a transaction, nothing happens on the Ledger. No signing prompt is displayed. The wallet just hangs or silently fails.

Test environment:

• macOS 15.5 (24F74) – iMac 24" (2023), Apple M3 Chip
• Chrome 124.0.6367.119
• Ledger Nano X
• Ledger Live is up to date
• IOTA App version: 0.9.3

This issue appears similar to #8220 which refers to Shimmer, but I am seeing it on the IOTA Mainnet.

Can you confirm:

• Is transaction signing via Ledger currently supported on IOTA Mainnet?
• Are there known issues with macOS and the current WebUSB connection?
• When will migration from Firefly be fully supported with Ledger for Mainnet users?

Thanks in advance – this affects Ledger users who cannot move their funds securely.

Best regards,
Frank

Expected behaviour

Ledger Nano X should display a signing prompt when sending a transaction via the IOTA Wallet Extension, allowing the user to approve or reject the action.

Actual behaviour

The wallet shows that a transaction is being processed, but the Ledger Nano X does not react. No signing prompt appears on the device. The wallet either hangs or silently fails.

Can the issue reliably be reproduced?

Yes

Steps to reproduce the issue

No response

Operating System

Mac

Diagnostics

Developer Profile

No

Profile Type

Hardware (Ledger)

Staking

None

Crash Status

Infinite loading symbol

Error Messages

No error message displayed – transaction appears to process but Ledger shows no prompt and nothing happens.

Error Logs

Duplicate declaration

• I have searched the issues tracker this issue and there is none

Code of Conduct

• I agree to follow this project's Code of Conduct

• [

[Frankixdc]

Sent small amounts of 10 MIOTA, no errors, All error. Then sent small amounts of 100 Miota, 500, 1000, 1500, no problem. Finally sent the remaining 216 Miota, problem. Sent small amounts several times, no problem. Annoying migration finally completed. just away from ledger!