Can`t download v5.3.5

[hyfronx]

I can't download it! I add the url and click Start download. It opens a Chrome tab, I enter my credentials and it accesses the video page, the video starts playing and nothing else happens, sharedown just keeps loading while the video plays.

Am I missing something?

[kylon]

is 3.4 working?
can you post a log?

[hyfronx]

I had the same problem on 3.4. Unfortunately the logs folder is empty, it timed out on this last test, I'll post the screenshot.

[kylon]

are logs enabled in settings?

[hyfronx]

No, they were not :( I was stupid, sorry, I'm posting the log now.
I tried twice, first with YT-dpl, and then with FFmpeg.

startDownload: start

startDownload: valid data: true

runPuppeteerGetVideoData: goto https://academiamelies.sharepoint.com/:v:/r/sites/TAL10/Documentos%20Compartilhados/SEM03_Luz,%20Textura%20e%20Render%20II/Recordings/Aula%2005%20-%20Luz%20III/Aula%2005%20-%20Luz%20III-20240313_192656-Grava%C3%A7%C3%A3o%20de%20Reuni%C3%A3o.mp4?csf=1&web=1&e=IaEKQq

_sharepointLogin: start login procedure

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

runPuppeteerGetVideoData: error
Navigation timeout of 60000 ms exceeded

downloadVideo: has vdata: false

startDownload: failed
undefined

startDownload: start

startDownload: valid data: true

runPuppeteerGetVideoData: goto https://academiamelies.sharepoint.com/:v:/r/sites/TAL10/Documentos%20Compartilhados/SEM03_Luz,%20Textura%20e%20Render%20II/Recordings/Aula%2005%20-%20Luz%20III/Aula%2005%20-%20Luz%20III-20240313_192656-Grava%C3%A7%C3%A3o%20de%20Reuni%C3%A3o.mp4?csf=1&web=1&e=IaEKQq

_sharepointLogin: start login procedure

runPuppeteerGetVideoData: error
Navigation timeout of 60000 ms exceeded

downloadVideo: has vdata: false

startDownload: failed
undefined

The process was the same for both, I logged in, the video page was opened in the embedded Chrome, the video started playing until the Chrome page closed when it timed out

[kylon]

no error or it is not logged, maybe it just needs more time to catch the video, try to set timeout to zero

[hyfronx]

I removed the timeout, but the problem is that it keeps loading forever, even after the video has finished it keeps trying to load. I've noticed that this is happening to all the videos that are Teams recordings from this year onwards, so it's no coincidence. The ones from the previous year I was able to download normally. Do you have any suggestions? Any more information I can get? The logs didn't show any errors, and I've tried all three download methods: YT-dlp, Direct and FFmpeg

[kylon]

i ll post one with more logs, and i ll try to make a recording in my account

[kylon]

fresh recordings seems fine here, using default settings

post log with this
sharedownt.zip

[hyfronx]

here it is, the video lasted 19 minutes, it played all the way through and I left it for another 10 or 15 minutes after it finished, it just kept loading until I decided to close the browser

`startDownload: start

startDownload: valid data: true

runPuppeteerGetVideoData: goto https://academiamelies.sharepoint.com/sites/TAL10/Documentos%20Compartilhados/SEM03_Edi%C3%A7%C3%A3o/Recordings/Aula%2003.05%20-%20TAL10%20-%20Edi%C3%A7%C3%A3o%20-%20Ritmo%20-%20Montagem%20Tonal.mp4?web=1

_sharepointLogin: start login procedure

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

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runPuppeteerGetVideoData: error
Navigating frame was detached

downloadVideo: has vdata: false

startDownload: failed
undefined
`

[kylon]

i think i see a possible issue, post new logs with this, hopefully it will show here

sharedownt2.zip

[hyfronx]

Yoo Thank you!
I tested it here and unfortunately there's no point in me posting the log this time, the result of the attempts was exactly the same as the previous one

[kylon]

that should confirm my idea then

sharedownt3.zip

[hyfronx]

Here

startDownload: start

startDownload: valid data: true

runPuppeteerGetVideoData: goto https://academiamelies.sharepoint.com/:v:/r/sites/TAL10/Documentos%20Compartilhados/SEM03_Edi%C3%A7%C3%A3o/Recordings/Aula%2001.1%20-%20TAL10%20-%20Edi%C3%A7%C3%A3o%20-%20Introdu%C3%A7%C3%A3o%20-%20Apresenta%C3%A7%C3%A3o%20professor.mp4?csf=1&web=1&e=BizT7n

_sharepointLogin: start login procedure

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

found possible resp

[...]

found possible resp

runPuppeteerGetVideoData: error
no elements in sequence

downloadVideo: has vdata: false

startDownload: failed
undefined

Not much diffent, just the message "no elements in sequence"

[kylon]

sharedownt4.zip

[hyfronx]

This time log was just:

startDownload: start

startDownload: valid data: true

runPuppeteerGetVideoData: goto https://academiamelies.sharepoint.com/:v:/r/sites/TAL10/Documentos%20Compartilhados/SEM03_Edi%C3%A7%C3%A3o/Recordings/Aula%2001.1%20-%20TAL10%20-%20Edi%C3%A7%C3%A3o%20-%20Introdu%C3%A7%C3%A3o%20-%20Apresenta%C3%A7%C3%A3o%20professor.mp4?csf=1&web=1&e=BizT7n

_sharepointLogin: start login procedure

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

_waitForVideoPlayer: ignore:
Execution context was destroyed, most likely because of a navigation.

runPuppeteerGetVideoData: error
no elements in sequence

downloadVideo: has vdata: false

startDownload: failed
undefined

[kylon]

sharedownt5.zip

can you look for .StreamWebApp-container element in dev tools when the video player is fully loaded? is it there?