[Bug] 无法使用天翼云Api

[Hxnxe]

📦 Environment

Vercel

📌 Version

v1.52.11

💻 Operating System

Windows

🌐 Browser

Chrome

🐛 Bug Description

自定义的服务商-天翼云无法使用

📷 Recurrence Steps

No response

🚦 Expected Behavior

No response

📝 Additional Information

No response

[lobehubbot]

👀 @Hxnxe

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事，并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

[dosubot]

Hey @Hxnxe! I'm here to help you with any bugs, questions, or contributions. Let's tackle this together!

The issue you're encountering with the "ctyun" API in the LobeChat framework might be related to several factors, such as incorrect API configuration, encryption issues, or connectivity problems. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. API Key and Endpoint URL: Double-check that the API Key and Endpoint URL are correctly entered in the configuration interface. Any typo or incorrect value could lead to a request failure.

2. Client Request Mode: Ensure that the client request mode toggle is set correctly. This mode can affect the functionality of integrations like Ollama, and it might also impact the "ctyun" service if similar dependencies exist ^[1].

3. Encryption Configuration: Verify that the AES-GCM encryption settings are correctly configured. Although specific details about the implementation are not available, ensuring that encryption keys and parameters are set correctly is crucial.

4. Model List Configuration: Check the model list configuration to ensure that the correct model IDs are being used. The model list is defined using the OPENAI_MODEL_LIST environment variable, which controls model availability and display order ^[2][3].

5. Error Handling and Logging: Since the error message indicates an empty error object, it might be helpful to enable any available logging or debugging tools within the LobeChat framework to gather more information about the connectivity issue.

If these steps do not resolve the issue, reviewing the specific error messages or codes returned by the API request process could provide further insights into the problem.

To continue talking to Dosu, mention @dosu.

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[sxjeru]

可以开浏览器控制台看看，是不是因为跨域 CORS 请求被拦截了。或者关闭客户端请求试试。

附上文档：https://www.ctyun.cn/document/10541165/10876779#p-ff59a237b14312b4

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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You can open the browser console to see if it is because the cross-domain CORS request has been intercepted. Or try closing the client request.

[arvinxx]

大概率是不支持客户端请求吧…

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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It is likely that the client request is not supported...

[lobehubbot]

✅ @Hxnxe

This issue is closed, If you have any questions, you can comment and reply.
此问题已经关闭。如果您有任何问题，可以留言并回复。

[Hxnxe]

新的问题，官方提供的mouldid使用时却报错

但是仔细调用接口发现，是这个mouldid没错

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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New problem, the official Mouldid was used but the error was reported

But when you call the interface carefully, it is true that this mouldid is correct

[sxjeru]

你的模型 id 是不是多了首尾引号？

连通性检查可能匹配不到自定义的模型 id，可以直接试试能否聊天。

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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Does your model id have additional beginning and end quotes?

[Hxnxe]

已解决，谢谢，确实是#连通性检查可能匹配不到自定义的模型 id 这个问题。

[lobehubbot]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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Solved, thanks, it is indeed the issue #Connectivity Check may not match the custom model id.