Error markers not appear in recordings of Clarity platform when native Android application crashes

[jonathan-juncal]

Good afternoon:

I have integrated the Clarity library (version 3.1.2) in a native Android application (SDK 34). In addition to that, I have also integrated the library with Firebase (Analytics and Crashlytics).

Since last week, when forcing errors in development, I am noticing that these errors do not appear marked (only some very occasionally, but barely), in the recordings of the Clarity platform. However, in Crashlytics these errors are reported and also the Clarity link to the corresponding recording where they occurred appears. The question is, what could be happening? It is very curious that the link does appear in Crashlytics with the reported error, but then the marker does not appear... it seems more a failure of the platform than of the code itself.

I hope someone can help me, I am a bit at a dead end, thank you very much.