format troubleshooting steps

Author: ethanpalm

installation.mdx

@@ -123,18 +123,23 @@ If you use JetBrains, we recommend the [MDX IntelliJ IDEA plugin](https://plugin
     3. Reinstall the mint CLI: `npm install -g mint`
   </Accordion>
   <Accordion title="Issue: Encountering an unknown error">
-    Solution: Go to the root of your device and delete the `~/.mintlify` folder. Afterwards, run `mint dev` again.
+    **Solution**: Go to the root of your device and delete the `~/.mintlify` folder. Afterwards, run `mint dev` again.
   </Accordion>
   <Accordion title="Error: permission denied">
     This is due to not having the required permissions to globally install node packages.
-    Solution: Try running `sudo npm i -g mint`. You will be prompted for your password, which is the one you use to unlock your computer.
+
+    **Solution**: Try running `sudo npm i -g mint`. You will be prompted for your password, which is the one you use to unlock your computer.
   </Accordion>
   <Accordion title="The local preview doesn't look the same as my docs do on the web">
-    Likely this is due to an outdated version of the CLI.
-    Solution: Run `mint update` to get the latest changes.
+    This is likely due to an outdated version of the CLI.
+
+   **Solution:** Run `mint update` to get the latest changes.
   </Accordion>
   <Accordion title="mintlify vs. mint package">
-    When having any problems with the CLI package, the first thing we'll ask you to do when troubleshooting is paste the output of `npm ls -g`, which shows what packages are globally installed on your machine. You may see that you have a package named "mint" and a package named "mintlify" installed. It will be less confusing to have only one of them installed.
+    If you have any problems with the CLI package, you should first run `npm ls -g`. This command shows what packages are globally installed on your machine.
+    
+    If you have a package named `mint` and a package named `mintlify` installed, you should uninstall `mintlify`.
+    
     1. Uninstall the old package:
     ```bash
       npm uninstall -g mintlify