not syncing

[jwquaker]

This issue respects the following points:

• I have read the FAQ
• I have searched for existing issues
• The issue affects the Notes Android app, neither the Notes server app nor the Nextcloud Android app.

Describe the bug

App Version: 4.3.1
App Version Code: 40030192
App Flavor: play

Files App Version Code: 30300890 (PROD)

---

OS Version: 5.15.153-android14-11-g1ea07643b6ac-ab12324537(12701944)
OS API Level: 35
Device: husky
Manufacturer: Google
Model (and Product): Pixel 8 Pro (husky)

---

java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)


java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)


java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)


java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)


java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)


java.lang.RuntimeException: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at io.reactivex.internal.util.ExceptionHelper.wrapOrThrow(ExceptionHelper.java:46)
	at io.reactivex.internal.observers.BlockingMultiObserver.blockingGet(BlockingMultiObserver.java:93)
	at io.reactivex.Maybe.blockingGet(Maybe.java:2321)
	at io.reactivex.Observable.blockingSingle(Observable.java:5381)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pullRemoteChanges(NotesServerSyncTask.java:225)
	at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:102)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:487)
	at java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
	at java.lang.Thread.run(Thread.java:1012)
Caused by: com.nextcloud.android.sso.exceptions.TokenMismatchException: Provided authentication token does not match or package name is not permitted to perform this action
	at com.nextcloud.android.sso.api.AidlNetworkRequest.performNetworkRequestV2(AidlNetworkRequest.java:179)
	at com.nextcloud.android.sso.api.NextcloudAPI.performNetworkRequestV2(NextcloudAPI.java:159)
	at com.nextcloud.android.sso.api.NextcloudAPI.lambda$performRequestObservableV2$0(NextcloudAPI.java:97)
	at com.nextcloud.android.sso.api.NextcloudAPI.$r8$lambda$af7W9mq2B0ZrhVJwZd-ibFp8T3Y(Unknown Source:0)
	at com.nextcloud.android.sso.api.NextcloudAPI$$ExternalSyntheticLambda1.subscribe(D8$$SyntheticClass:0)
	at io.reactivex.internal.operators.observable.ObservableFromPublisher.subscribeActual(ObservableFromPublisher.java:31)
	at io.reactivex.Observable.subscribe(Observable.java:12284)
	at io.reactivex.internal.operators.observable.ObservableSingleMaybe.subscribeActual(ObservableSingleMaybe.java:31)
	at io.reactivex.Maybe.subscribe(Maybe.java:4290)
	at io.reactivex.Maybe.blockingGet(Maybe.java:2320)
	... 8 more

Expected behavior

The app works fine, but it says it isn't syncing and I haven't checked

Notes Android version

4.3.1

Notes server version

notes app40030192

Nextcloud Android version

nextcloud Android version 2

Nextcloud version

3.30.8

Device

Google Pixel 8

Android Version

5.15.153-android14-11-g1ea07643b6ac-ab12324537(12701944)

App Store

• Google Play Store
• F-Droid
• Huawei App Gallery

Stacktrace

No response

[stefan-niedermann]

What happend after performing the steps recommended for your error in the FAQ?

[jwquaker]

It said to force close and reopen And it continues to have the error

…

On Mon, Feb 3, 2025, 13:57 Niedermann IT-Dienstleistungen < ***@***.***> wrote: What happend after performing the steps recommended for your error in the FAQ? — Reply to this email directly, view it on GitHub <#2569 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AVOG2AQJWSWQPCGWIJ6JXBL2N7C3JAVCNFSM6AAAAABWM47LFGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZRHE2DENJSGY> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[jwquaker]

It also said to clear everything out I did that and lost all the un-synced notes. But it began to sync again now thanks

…

On Mon, Feb 3, 2025, 14:26 Jared Warner ***@***.***> wrote: It said to force close and reopen And it continues to have the error On Mon, Feb 3, 2025, 13:57 Niedermann IT-Dienstleistungen < ***@***.***> wrote: > What happend after performing the steps recommended for your error in the > FAQ? > > — > Reply to this email directly, view it on GitHub > <#2569 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AVOG2AQJWSWQPCGWIJ6JXBL2N7C3JAVCNFSM6AAAAABWM47LFGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZRHE2DENJSGY> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >

[stefan-niedermann]

Did you make and apply a backup? for example: did you change to a new phone and migrated all your data directly? Or didn't you do anything and it stopped working suddenly?

[pooh22]

It seems I have the same version and the same problems, this happened after changing phones (from android 12 to 14, samsung brand). I transferred all the apps using the smart switch tooling. The notes app came via the f-droid store, as well as the nextcloud app and davx.