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[Bug] Venmo checkout fails with "Buyer access token not present" #615

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swagshopsgh opened this issue Feb 4, 2025 · 0 comments
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@swagshopsgh
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swagshopsgh commented Feb 4, 2025

Library used

react-paypal-js v8.8.1

🐞 Describe the Bug

Most users, when trying to checkout with Venmo (on iOS device) get the error: "Buyer access token not present"
Image

Specifically, the onError handler for the PayPalButtons returns the error: "Buyer access token not present - can not call smart api: /smart/api/order/4AE92946YJ553122K/capture

Also, in my Paypal Events I see this 403 error, whenever the issue occurs.
Image

🔬 Minimal Reproduction

In Mobile Safari, try buying this test product with Venmo https://www.ninjaduds.com/items/679ff4b1fae28d1a4ace86d4

😕 Actual Behavior

when trying to checkout with Venmo (on iOS device) I get the error: "Buyer access token not present"

🤔 Expected Behavior

Checkout success

🌍 Environment

  • Node.js/npm: -
  • OS: -
  • Browser: Mobile Safari

➕ Additional Context

Add any other context about the problem here.
This issue was also reported over 1 yr ago, but resolved on its own. https://www.paypal-community.com/t5/SDKs/Pay-with-Venmo-integration-is-recently-broken-Buyer-access-token/td-p/3104911

Lastly, I created a Paypal support case for this today.

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