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what-happens-if-i-forget-my-password.md

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description
This page describes what happens if you forget your password

What happens if i forget my password?

Question

I have forgotten my password for Preignition or want to change my password.

Answer

It is fairly straight forward to reset your password

Step 1

  • Go to the sign-in field and enter your email
  • Enter any text in the password field and select 'sign-in'

Step 2

  • If you attempt to sign in with an incorrect password you will see a message that comes up 'oups, seem i forgot my password'
  • Select this option

Step 3

  • A message will appear confirming that a reset password email has been sent to the email registered on preignition

Step 4

  • Check your email and reset your password

Step 5

  • You will now be able to log in with your new password