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| 1 | +--- |
| 2 | +title: "Prohibiting Outlook email domains" |
| 3 | +description: We have prohibited new registrations of accounts using Outlook email domains. |
| 4 | +authors: |
| 5 | + - ewdurbin |
| 6 | +date: 2024-06-16T00:00:00 |
| 7 | +tags: |
| 8 | + - security |
| 9 | + - transparency |
| 10 | +--- |
| 11 | + |
| 12 | +In response to ongoing mass bot account registrations, Outlook domains |
| 13 | +`outlook.com` and `hotmail.com` have been prohibited from |
| 14 | +new associations with PyPI accounts. |
| 15 | +This includes new registrations as well as adding as additional addresses. |
| 16 | + |
| 17 | +<!-- more --> |
| 18 | + |
| 19 | +If you have been following PyPI here on our blog, or in the news, |
| 20 | +it should come as no surprise that malware and abuse has been part of our |
| 21 | +day-to-day concerns for many years. |
| 22 | + |
| 23 | +In response we have added more and more layers of protection to our systems |
| 24 | +which dissuade abuse. These escalations have included |
| 25 | +improved bot deterrence via captcha, |
| 26 | +requiring verified email addresses to perform actions with new accounts, |
| 27 | +changes to our 2FA on-boarding process, |
| 28 | +as well as ratelimits and other "basic" methods. |
| 29 | + |
| 30 | +One of the most impactful mechanisms we currently have is prohibiting |
| 31 | +known "throw-away" email domains from creating accounts on the index. |
| 32 | +We currently use the [disposable-email-domains](https://github.com/disposable-email-domains/disposable-email-domains) |
| 33 | +list as well as our own internal list to block registration with |
| 34 | +-or association of - |
| 35 | +such domains for PyPI accounts. |
| 36 | + |
| 37 | +In the last year as malware campaigns have become more and more sophisticated |
| 38 | +and coordinated, these prohibitions have proven very impactful with one major |
| 39 | +exception. |
| 40 | + |
| 41 | +In a campaign today which included over 160 projects *and* associated new user |
| 42 | +registrations, the accounts were registered using |
| 43 | +`outlook.com` and `hotmail.com` |
| 44 | +email addresses. |
| 45 | +Past campaigns of similar scale have had similar characteristics. |
| 46 | + |
| 47 | +This indicates to us that the Outlook email services are falling short of other |
| 48 | +major email providers in prevention of automated, bot, and bulk signups for new |
| 49 | +accounts. |
| 50 | + |
| 51 | +Past campaigns have shown similar characteristics, those who hope to circumvent |
| 52 | +our protections tend to use or pay for bot farms which are able to bypass |
| 53 | +automation detection of Outlook email accounts in order to establish accounts |
| 54 | +on PyPI with ostensibly trustworthy email addresses. |
| 55 | + |
| 56 | +We hope that this change does not need to be permanent, |
| 57 | +given our current capacity for response and tooling it is the next step that we |
| 58 | +currently have. |
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