diff --git a/CHANGELOG.md b/CHANGELOG.md
index 37bd6ee..ed069d5 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -4,6 +4,12 @@ All notable changes to this project will be documented in this file.
 The format is based on [Keep a Changelog](https://keepachangelog.com/en/1.0.0/)
 and this project adheres to [Semantic Versioning](https://semver.org/spec/v2.0.0.html).
 
+## [v2.8.0] - 2023-05-24
+
+# Added
+
+- New error page for handling registered identifiers in an error state
+
 ## [v2.7.0] - 2022-12-01
 
 # Added
diff --git a/dictionaries/noty.definition.json b/dictionaries/noty.definition.json
index 4eacd00..9d93d00 100644
--- a/dictionaries/noty.definition.json
+++ b/dictionaries/noty.definition.json
@@ -51,11 +51,17 @@
         "en": "Please verify your email address by clicking the link in the email we sent you"
     },
     "user_suspended": {
-        "en": "Your identity (%ORGID%) has been suspended. Please contact our <a href=\"mailto:support@rciam.example.org\">support</a> and make sure to include the error message above"
+        "en": "There is a problem with your identifier (%ORGID%). Please get in touch with our support team at <a href=\"mailto:support@rciam.example.org\">support</a> and include the error message shown above. We apologise for any inconvenience caused and will help you resolve this issue as quickly as possible."
     },
     "user_suspended_title": {
         "en": "Identity suspended"
     },
+    "user_error": {
+        "en": "Your identity (%ORGID%) is in error state. Please contact our <a href=\"mailto:support@rciam.example.org\">support</a> and make sure to include the error message above"
+    },
+    "user_error_title": {
+        "en": "Sorry, we were not able to log you in"
+    },
     "yes": {
         "en": "Resend Verification Email"
     }
diff --git a/lib/Auth/Process/COmanageDbClient.php b/lib/Auth/Process/COmanageDbClient.php
index f553887..266677f 100644
--- a/lib/Auth/Process/COmanageDbClient.php
+++ b/lib/Auth/Process/COmanageDbClient.php
@@ -332,56 +332,7 @@ public function process(&$state)
 
             if (empty($basicInfo['id'])                                                   // User is NOT present in the Registry OR
                 || empty($basicInfo['status'])                                            // User has no status in the Registry OR
-                || ($basicInfo['status']    !== StatusEnum::Active                        // (User is NOT ACTIVE in the Registry AND
-                    && $basicInfo['status'] !== StatusEnum::GracePeriod)) {               // User is NOT in GRACE PERIOD in the Registry)
-                // XXX User is Suspended
-                if ($basicInfo['status'] === StatusEnum::Suspended) {                     // User is SUSPENDED
-                    // Redirect to User notification
-                    $pt_noty = [
-                        'level' => 'error',
-                        'description' => ['user_suspended' => [
-                            '%ORGID%' => $orgId,
-                        ]],
-                        'status' => 'user_suspended_title', // This is a dictionary key
-                        'yes_btn_show' => false,
-                    ];
-                    $this->showNoty($pt_noty, $state);
-                }
-                // XXX Petition in Pending Confirmation
-                if ($basicInfo['status'] === StatusEnum::PendingConfirmation) {           // User is PENDING CONFIRMATION
-                    // Get Petition Id
-                    $petition_cfg = [
-                        'enrollee_co_person_id'   => (int)$basicInfo['id'],
-                        'petition_status'         => $basicInfo['status'],
-                        'orgIdentifier'           => $state['Attributes'][$this->userIdAttribute][0],
-                        'co_id'                   => $this->coId,
-                    ];
-                    $petition_handler = new Enrollment\PetitionHandler($petition_cfg);
-                    $petition = $petition_handler->getPetitionFromPersonIdPetStatus();
-                    $endpoint = str_replace('%id%',
-                                            $petition[0]['petition_id'],
-                                            EndpointCmgEnum::ConfirmationEmailResend);
-                    $state['rciamAttributes']['comanage_api_user'] = [
-                      'username' => $this->comanage_api_username,
-                      'password' => $this->comanage_api_password,
-                    ];
-                    if(!empty($petition)) {
-                        // Get petition id and redirect to email view
-                        $pt_noty = [
-                            'level' => $petition_handler->getBannerClass(),
-                            'description' => $petition_handler->getUserNotify(),
-                            'title' => 'resend_confirmation_email',
-                            //'status' => 'account_pending_confirmation', // This is a dictionary key
-                            'icon' => 'email.gif',
-                            'yes_btn_show' => true,
-                            'form_fields' => [
-                                'send_endpoint' => $endpoint,
-                                'mail' => $petition[0]['mail'],
-                            ],
-                        ];
-                        $this->showNoty($pt_noty, $state);
-                    }
-                }
+               ) {
 
                 // XXX User is eligible to proceed to service
                 $state['UserID'] = $orgId;
@@ -418,7 +369,72 @@ public function process(&$state)
                 }
                 $this->_redirect($basicInfo, $state, $params);
             }
-            // Record the login
+
+          // XXX User is Suspended
+          if ($basicInfo['status'] === StatusEnum::Suspended) {                     // User is SUSPENDED
+            // Redirect to User notification
+            $pt_noty = [
+              'level' => 'error',
+              'description' => ['user_suspended' => [
+                '%ORGID%' => $orgId,
+              ]],
+              'status' => 'user_suspended_title', // This is a dictionary key
+              'yes_btn_show' => false,
+            ];
+            $this->showNoty($pt_noty, $state);
+          }
+          // XXX Petition in Pending Confirmation
+          if ($basicInfo['status'] === StatusEnum::PendingConfirmation) {           // User is PENDING CONFIRMATION
+            // Get Petition Id
+            $petition_cfg = [
+              'enrollee_co_person_id'   => (int)$basicInfo['id'],
+              'petition_status'         => $basicInfo['status'],
+              'orgIdentifier'           => $state['Attributes'][$this->userIdAttribute][0],
+              'co_id'                   => $this->coId,
+            ];
+            $petition_handler = new Enrollment\PetitionHandler($petition_cfg);
+            $petition = $petition_handler->getPetitionFromPersonIdPetStatus();
+            $endpoint = str_replace('%id%',
+                                    $petition[0]['petition_id'],
+                                    EndpointCmgEnum::ConfirmationEmailResend);
+            $state['rciamAttributes']['comanage_api_user'] = [
+              'username' => $this->comanage_api_username,
+              'password' => $this->comanage_api_password,
+            ];
+            if(!empty($petition)) {
+              // Get petition id and redirect to email view
+              $pt_noty = [
+                'level' => $petition_handler->getBannerClass(),
+                'description' => $petition_handler->getUserNotify(),
+                'title' => 'resend_confirmation_email',
+                //'status' => 'account_pending_confirmation', // This is a dictionary key
+                'icon' => 'email.gif',
+                'yes_btn_show' => true,
+                'form_fields' => [
+                  'send_endpoint' => $endpoint,
+                  'mail' => $petition[0]['mail'],
+                ],
+              ];
+              $this->showNoty($pt_noty, $state);
+            }
+          }
+
+
+          if($basicInfo['status'] !== StatusEnum::Active
+            && $basicInfo['status'] !== StatusEnum::GracePeriod) {
+            // Redirect to User notification
+            $pt_noty = [
+              'level' => 'error',
+              'description' => ['user_error' => [
+                '%ORGID%' => $orgId,
+              ]],
+              'status' => 'user_error_title', // This is a dictionary key
+              'yes_btn_show' => false,
+            ];
+            $this->showNoty($pt_noty, $state);
+          }
+
+          // Record the login
             $auth_event = new User\AuthenticationEventHandler();
             $auth_event->recordAuthenticationEvent($state['Attributes'][$this->userIdAttribute][0]);
             $this->orgIdentity->setOrgIdentityIdentifier($orgId);