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FAQ
Yes! The tracker should properly distinguish between the different accounts just fine. It will currently all show up in one feed on your user page, but even if you do half of a draft of one account then switch to the other, they should be tracked properly. There is a dropdown to select accounts on the collections page, as those are tracked separately as well.
Yes! As long as you have the 17Lands software always running in the background (or are very careful to run it before switching computers), using the same account across multiple computers should be no problem.
This occurs because some of your games weren't reported correctly. The match record gets corrected when the end-of-event log is generated by Arena, which contains the full match record (but not game record). However, we try to make things as generic as possible across different formats to let us iterate on things faster, and we can't infer game record from match record because of Bo3. For example, in Bo3 if you were 2-1, we don't know if your game record was 4-2, 5-3, or 6-4.
The log files we need get cleared every time Arena starts, so we can only go back as far as your most recent Arena session. If you've done drafts since installing 17Lands and still aren't seeing any data, please try the following troubleshooting steps before reaching out for help:
- Make sure 17Lands is actually running. On Windows, if there isn't a little "17L" icon in your system tray, you may need to start 17Lands again from your start menu.
- Make sure "Detailed Logs" are enabled in Arena. This is available on the account page of your settings in Arena.
I forgot to run the tracker for my last draft so the data isn't showing up. Does 17Lands support manual entry / editing of data?
That's not something we support currently.
Yes, but please see our usage guidelines for more detail.
Yes! You can follow us on Twitter: @17Lands