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Getting Started

Choose the installation method that matches your environment.

Installation methods

Method Use when Guide
Docker Compose You want the quickest start or a container-based deployment Docker Installation
RPM package You use RHEL, Rocky Linux, AlmaLinux or CentOS Stream RPM Installation
Manual systemd You want to run from source code or manage the Python environment yourself Manual systemd Installation

All methods use the same application model:

web service        -> HTTP API, UI, incoming integrations
scheduler service  -> reminders, escalations, periodic jobs

Common next steps

After installation:

  1. Review Configuration.
  2. Run database migrations if your installation method did not run them automatically.
  3. Create the first global admin user.
  4. Open the web interface and follow First Login and Setup.
  5. Configure at least one route and one notification channel.
  6. Send a test alert.

Important path and environment names

The config file is selected by:

INCEDENTRELAY_CONFIG_FILE

Use the exact name above. The older ONCALL_CONFIG_FILE name should not be used.

Recommended paths for non-container installations:

/etc/incidentrelay/incidentrelay.conf
/var/lib/incidentrelay
/var/log/incidentrelay
/usr/local/lib/incidentrelay/voice_providers