Spatha X not recognized when wired #3665
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question
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@SpaceArchitecture hello, What exactly is happening when you connect it by wire? Cause from your data, USB device ID is Can you upload log from |
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Hello there, I couldn’t locate the log file, if it’s connected great but nothing is showing up in the interface.
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Subject: [EXTERNAL] Fwd: [seerge/g-helper] Spatha X not recognized when wired (Issue #3665)
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Re: [seerge/g-helper] Spatha X not recognized when wired (Issue #3665)
Date:
Wed, 29 Jan 2025 02:58:56 -0800
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@SpaceArchitecture<https://github.com/SpaceArchitecture> hello,
What exactly is happening when you connect it by wire?
Cause from your data, USB device ID is 0x1977 and it's already added / supported
https://github.com/seerge/g-helper/blob/b5428ff2e8485e95a9ac29541dcb961337bd663c/app/Peripherals/Mouse/Models/SpathaX.cs#L97<https://github.com/seerge/g-helper/blob/b5428ff2e8485e95a9ac29541dcb961337bd663c/app/Peripherals/Mouse/Models/SpathaX.cs#L97>
Can you upload log from %appdata%\GHelper\log.txt after trying to communicate with the mouse via wire ?
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@SpaceArchitecture hello, I can't really help you without understand what exactly happens on your side. Log is located at |
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Mouse / peripheral model and version
Spatha X
Armoury Crate Screenshots
Hello there, spatha X is recognized by your wonderful software when using the wireless dock/connection but is not when using the wired conenction. Also, is there a world where we'll be able to set up the buttons of the mouse with your software ?
That would be wonderful.
Thanks
USB Details
Connection Status : 0x01 (Device is connected)
Port Chain : 1-6
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
ConnectionIndex : 0x06 (Port 6)
CompanionIndex : 0
CompanionHubSymLnk : USB#ROOT_HUB30#4&25ac7d5d&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
CompanionPortNumber : 0x0D (Port 13)
-> CompanionPortChain : 1-13
Vendor ID : 0x0B05 (ASUSTek Computer Inc.)
Product ID : 0x1977
Manufacturer String : ASUSTeK
Product String : ROG SPATHA X
Serial : ---
USB Version : 2.0 -> but Device is Full-Speed only
Port maximum Speed : High-Speed (Companion Port 1-13 is doing the SuperSpeed)
Device maximum Speed : Full-Speed
Device Connection Speed : Full-Speed
Self powered : yes
Demanded Current : 500 mA
Used Endpoints : 5
Device Description : USB Composite Device
Device Path : \?\USB#VID_0B05&PID_1977#5&301e3a01&0&6#{a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Kernel Name : \Device\USBPDO-2
Device ID : USB\VID_0B05&PID_1977\5&301E3A01&0&6
Hardware IDs : USB\VID_0B05&PID_1977&REV_0111 USB\VID_0B05&PID_1977
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0105 (GUID_DEVCLASS_USB)
Driver : \SystemRoot\System32\drivers\usbccgp.sys (Version: 10.0.19041.4474 Date: 2024-06-12 Company: Microsoft Corporation)
Driver Inf : C:\windows\inf\usb.inf
Legacy BusType : PNPBus
Class : USB
Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Service : usbccgp
Enumerator : USB
Location Info : Port_#0006.Hub_#0002
Address : 6
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(6), ACPI(SB)#ACPI(PC00)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS06)
Container ID : {37d8423e-ddbe-11ef-8a12-00249b49f019}
Manufacturer Info : (Standard USB Host Controller)
Capabilities : 0x84 (Removable, SurpriseRemovalOK)
Status : 0x0180400A (DN_DRIVER_LOADED, DN_STARTED, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 0
Address : 6
EnhancedPowerMgmtEnabled : 0
Power State : D0 (supported: D0, D1, D2, D3, wake from D0, wake from D1, wake from D2)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\usbflags\0B0519770111
osvc : REG_BINARY 00 00
Connection Index : 0x06 (Port 6)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01 (Configuration 1)
Device Address : 0x0A (10)
Is Hub : 0x00 (no)
Device Bus Speed : 0x01 (Full-Speed)
Number of open Pipes : 0x04 (4 pipes to data endpoints)
Pipe[0] : EndpointID=3 Direction=IN ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0x40 bInterval=1 -> 718 Bits/ms = 89750 Bytes/s
Pipe[1] : EndpointID=3 Direction=OUT ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0x40 bInterval=1 -> 718 Bits/ms = 89750 Bytes/s
Pipe[2] : EndpointID=1 Direction=IN ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0xB bInterval=1 -> 224 Bits/ms = 28000 Bytes/s
Pipe[3] : EndpointID=2 Direction=IN ScheduleOffset=0 Type=Interrupt wMaxPacketSize=0x15 bInterval=1 -> 317 Bits/ms = 39625 Bytes/s
Data (HexDump) : 06 00 00 00 12 01 00 02 00 00 00 40 05 0B 77 19 [email protected].
11 01 01 02 00 01 01 01 00 0A 00 04 00 00 00 01 ................
00 00 00 07 05 83 03 40 00 01 00 00 00 00 07 05 .......@........
03 03 40 00 01 00 00 00 00 07 05 81 03 0B 00 01 ..@.............
00 00 00 00 07 05 82 03 15 00 01 00 00 00 00 ...............
Connection Index : 0x06 (6)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes, port supports USB 1.1)
Usb200 : 1 (yes, port supports USB 2.0)
Usb300 : 0 (no, port not supports USB 3.0) -> but Companion Port 1-13 does
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Device is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Device is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Device is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Device is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 06 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x200 (USB Version 2.0) -> but device is Full-Speed only
bDeviceClass : 0x00 (defined by the interface descriptors)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x0B05 (ASUSTek Computer Inc.)
idProduct : 0x1977
bcdDevice : 0x0111
iManufacturer : 0x01 (String Descriptor 1)
Language 0x0409 : "ASUSTeK"
iProduct : 0x02 (String Descriptor 2)
Language 0x0409 : "ROG SPATHA X"
iSerialNumber : 0x00 (No String Descriptor)
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 00 02 00 00 00 40 05 0B 77 19 11 01 01 02 [email protected].....
00 01 ..
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x005B (91 bytes)
bNumInterfaces : 0x03 (3 Interfaces)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0xE0
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x01 (yes)
D5: Remote Wakeup : 0x01 (yes)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0xFA (500 mA)
Data (HexDump) : 09 02 5B 00 03 01 00 E0 FA 09 04 00 00 02 03 00 ..[.............
00 00 09 21 11 01 00 01 22 22 00 07 05 83 03 40 ...!...."".....@
00 01 07 05 03 03 40 00 01 09 04 01 00 01 03 01 ......@.........
02 00 09 21 11 01 00 01 22 52 00 07 05 81 03 0B ...!...."R......
00 01 09 04 02 00 01 03 00 00 00 09 21 11 01 00 ............!...
01 22 88 00 07 05 82 03 15 00 01 .".........
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00 (Interface 0)
bAlternateSetting : 0x00
bNumEndpoints : 0x02 (2 Endpoints)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x00 (None)
bInterfaceProtocol : 0x00 (None)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 02 03 00 00 00 .........
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 22 00 .!...."".
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0022 (34 bytes)
Error reading descriptor : ERROR_GEN_FAILURE (due to a obscure limitation of the Win32 USB API, see F1 Help)
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x83 (Direction=IN EndpointID=3)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 83 03 40 00 01 ....@..
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x03 (Direction=OUT EndpointID=3)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0040 (64 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 03 03 40 00 01 ....@..
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x01 (Interface 1)
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x01 (Boot Interface)
bInterfaceProtocol : 0x02 (Mouse)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 01 00 01 03 01 02 00 .........
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 52 00 .!...."R.
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0052 (82 bytes)
Error reading descriptor : ERROR_GEN_FAILURE (due to a obscure limitation of the Win32 USB API, see F1 Help)
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x000B (11 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 81 03 0B 00 01 .......
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x02 (Interface 2)
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x03 (HID - Human Interface Device)
bInterfaceSubClass : 0x00 (None)
bInterfaceProtocol : 0x00 (None)
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 02 00 01 03 00 00 00 .........
bLength : 0x09 (9 bytes)
bDescriptorType : 0x21 (HID Descriptor)
bcdHID : 0x0111 (HID Version 1.11)
bCountryCode : 0x00 (00 = not localized)
bNumDescriptors : 0x01
Data (HexDump) : 09 21 11 01 00 01 22 88 00 .!...."..
Descriptor 1:
bDescriptorType : 0x22 (Class=Report)
wDescriptorLength : 0x0088 (136 bytes)
Error reading descriptor : ERROR_GEN_FAILURE (due to a obscure limitation of the Win32 USB API, see F1 Help)
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x82 (Direction=IN EndpointID=2)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0015 (21 bytes)
bInterval : 0x01 (1 ms)
Data (HexDump) : 07 05 82 03 15 00 01 .......
Error : ERROR_GEN_FAILURE (because the device is Full-Speed only)
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
Data (HexDump) : 04 03 09 04 ....
------ String Descriptor 1 ------
bLength : 0x10 (16 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "ASUSTeK"
Data (HexDump) : 10 03 41 00 53 00 55 00 53 00 54 00 65 00 4B 00 ..A.S.U.S.T.e.K.
------ String Descriptor 2 ------
bLength : 0x1A (26 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "ROG SPATHA X"
Data (HexDump) : 1A 03 52 00 4F 00 47 00 20 00 53 00 50 00 41 00 ..R.O.G. .S.P.A.
54 00 48 00 41 00 20 00 58 00 T.H.A. .X.
Additional information.
No response
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