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Keyboard light not working on G533QR #3686

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rogacz1988 opened this issue Feb 4, 2025 · 1 comment
Open
2 tasks done

Keyboard light not working on G533QR #3686

rogacz1988 opened this issue Feb 4, 2025 · 1 comment
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question Further information is requested

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@rogacz1988
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Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Hi

I have issue with keyboard light after update. Looks like just disabled.
To enable it i need to kill app from autostart and restart laptop.

Normal aura app works correct.

Regards

How to reproduce the bug?

Install new app, take a look on keyboard.

Logs

log.txt

Device and Model

G533QR

Additional information.

No response

Armoury Crate

Installed

Asus Services

7

Version

Latest

OS

Latest stable

@seerge seerge added the question Further information is requested label Feb 5, 2025
@seerge
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seerge commented Feb 5, 2025

@rogacz1988 hello,

It is difficult to understand what’s wrong from your explanation.

What exact backlight modes are not working? And in what “version” do they work? Can you try again with that version?

I see that you have Armoury and it’s services running in parallel. They might interfere. So try to uninstall it using official uninstaller app and check again.

Thanks

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