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ghelper 2.4g mouse disconnteced #3689

Open
2 tasks done
CookieziAsh opened this issue Feb 6, 2025 · 2 comments
Open
2 tasks done

ghelper 2.4g mouse disconnteced #3689

CookieziAsh opened this issue Feb 6, 2025 · 2 comments
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unrelated Not related to the app

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@CookieziAsh
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Rules

  • I made myself familiar with the Readme, FAQ and Troubleshooting.
  • I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

My mouse is set to sleep for five minutes, but the mouse idle software prompts that it is not connected，
about 5 to 10 seconds. The mouse can be used normally. Is it a software problem?

How to reproduce the bug?

mouse idle about 5 to 10 seconds

Logs

2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Pollingrate: 125 Hz (PR125Hz)
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Angle Snapping enabled: False, Angle Adjustment: 0°
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 303ms
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Read Lift Off Setting: Low
2025/2/6 20:06:12: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 1ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read Debouce Setting: MS12
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 300ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read Acceleration: 0
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read Deceleration: 0
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 1ms
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:13: ROG Harpe Ace Aim Lab Edition (OMNI): Failed to read RGB Setting for Zone Scrollwheel
2025/2/6 20:06:32: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:06:32: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:32: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:32: ROG Harpe Ace Aim Lab Edition (OMNI): Device gone
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:06:53: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 295ms
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 1ms
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Active Profile 1, Active DPI Profile: 0
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:54: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 301ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Timeout reading packet Operation timed out. Trying again.
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 1ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 300ms
2025/2/6 20:06:55: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:07:15: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:07:15: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:15: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:07:15: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:07:36: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:07:58: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:07:58: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:07:58: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:07:58: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:08:21: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:21: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:08:21: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:08:21: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI) (GUI): Initialized capabilities. Synchronizing mouse data
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 5ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 5ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Active Profile 1, Active DPI Profile: 2
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 1: DPI: 800, Color (255, 0, 0)
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 2: DPI: 1800, Color (193, 0, 255)
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 3: DPI: 3200, Color (0, 61, 255)
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 4: DPI: 36000, Color (49, 255, 0)
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Pollingrate: 1000 Hz (PR1000Hz)
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Angle Snapping enabled: False, Angle Adjustment: 0°
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read Lift Off Setting: Low
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read Debouce Setting: MS12
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read Acceleration: 0
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read Deceleration: 0
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read RGB Setting for Zone Scrollwheel: LightingMode: ColorCycle, Color (255, 0, 0), Brightness: 50%, LightingSpeed: Medium, RandomColor:False, AnimationDirection:Clockwise
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI) (GUI): Mouse data synchronized
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:08:24: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:25: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 104ms
2025/2/6 20:08:25: ROG Harpe Ace Aim Lab Edition (OMNI): Settings Flushed
2025/2/6 20:08:25: ROG Harpe Ace Aim Lab Edition (OMNI): DPI for profile 2 set to 1800
2025/2/6 20:08:43: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:08:43: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 12ms
2025/2/6 20:08:43: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:08:43: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:09:05: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:09:05: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 9ms
2025/2/6 20:09:05: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:09:05: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:09:26: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:09:26: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 8ms
2025/2/6 20:09:26: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:09:26: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:09:48: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:09:48: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:09:48: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:09:48: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:10:08: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:08: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 9ms
2025/2/6 20:10:08: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:10:08: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:10:31: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:31: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 304ms
2025/2/6 20:10:31: ROG Harpe Ace Aim Lab Edition (OMNI): Mouse returned error (FF AA). Packet probably not supported by mouse firmware.
2025/2/6 20:10:31: ROG Harpe Ace Aim Lab Edition (OMNI): Device gone
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 5ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Active Profile 1, Active DPI Profile: 2
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 1: DPI: 800, Color (255, 0, 0)
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 2: DPI: 1800, Color (193, 0, 255)
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 3: DPI: 3200, Color (0, 61, 255)
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read DPI Setting 4: DPI: 36000, Color (49, 255, 0)
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Pollingrate: 1000 Hz (PR1000Hz)
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Angle Snapping enabled: False, Angle Adjustment: 0°
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read Lift Off Setting: Low
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 7ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read Debouce Setting: MS12
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read Acceleration: 0
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read Deceleration: 0
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 1ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:10:52: ROG Harpe Ace Aim Lab Edition (OMNI): Read RGB Setting for Zone Scrollwheel: LightingMode: ColorCycle, Color (255, 0, 0), Brightness: 50%, LightingSpeed: Medium, RandomColor:False, AnimationDirection:Clockwise
2025/2/6 20:11:14: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:11:14: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 6ms
2025/2/6 20:11:14: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:11:14: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%
2025/2/6 20:11:36: ROG Harpe Ace Aim Lab Edition (OMNI): Write took 0ms
2025/2/6 20:11:36: ROG Harpe Ace Aim Lab Edition (OMNI): Read took 8ms
2025/2/6 20:11:36: ROG Harpe Ace Aim Lab Edition (OMNI): Got Battery Percentage 88% - Charging:False
2025/2/6 20:11:36: ROG Harpe Ace Aim Lab Edition (OMNI): Got Auto Power Off: Minutes5 - Low Battery Warnning at: 20%

Device and Model

ROG FLOW Z13,ROG Harpe Ace

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

No response

Version

No response

OS

No response
@seerge
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Owner

seerge commented Feb 6, 2025

@CookieziAsh hello,

I don’t think it’s related to G-Helper as it can not neither connect nor disconnect the mouse :)

What is “mouse idle software”? If this sleep setting that you are trying to set is not working - i would just turn it off.

Thanks

@seerge seerge added the unrelated Not related to the app label Feb 6, 2025
@seerge
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seerge commented Feb 11, 2025

@CookieziAsh any updates ?

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@seerge @CookieziAsh