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Copy file name to clipboardExpand all lines: src/personas/journeys/build-journey.md
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---
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{% include content/plan-grid.md name="journeys" %}
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Use this guide to create a new Journey.
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## Before you begin
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Verify that you've connected at least one source to your Personas space, with events streaming in.
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1. Add a name to describe the step, for example `New users`.
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2. Add inclusion conditions, or import conditions from an existing audience to define users who will enter the Journey.
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3. Check **Use historical data** to allow users who have already matched the entry criteria to enter the Journey. Otherwise, only users who meet the entry conditions after publication will enter the Journey.
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4. Click **Preview** to see the list of user who meet your criteria. Verify that you've defined the right conditions.
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4. Click **Preview** to see the list of users who meet your criteria. Verify that you've defined the right conditions.
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5. Click **Save**.
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4. Segment displays the entry condition on the Journey Builder canvas. It may take up to 2 minutes for Segment to estimate the number of users in the journey.
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4. Segment displays the entry condition on the Journey Builder canvas. It may take up to two minutes for Segment to estimate the number of users in the journey.
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5. Click **+** to add the next step and view available step types.
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> info ""
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## Available step types
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Journeys provides 5 step types, which you can add after the entry condition.
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Journeys provides five step types, which you can add after the entry condition.
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**Wait for duration** defines the length of time in minutes, hours, days, or weeks that a user must wait before moving to the next step.
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**True/false split** divides the previous step's user group into 2 branches, based on Boolean logic against a defined condition. Users who satisfy the condition(s) move to the **True** branch. Otherwise, they move to the **False** branch. To enforce mutual exclusivity, Journeys evaluates true/false conditions when a user reaches the relevant step.
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**True/false split** divides the previous step's user group into two branches, based on Boolean logic against a defined condition. Users who satisfy the condition(s) move to the **True** branch. Otherwise, they move to the **False** branch. To enforce mutual exclusivity, Journeys evaluates true/false conditions when a user reaches the relevant step.
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You can add Step Names to describe the users in the True and False branch.
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**Multi-branch split** divides the group of users from the previous step into 2 or more branches based on conditions you define for each branch.
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**Multi-branch split** divides the group of users from the previous step into two or more branches based on each branch's defined conditions.
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Define the number of branches you want to create. Then, add a **Wait for condition** step to define each branch's condition.
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Define the number of branches you want to create, then add a **Wait for condition** step to define each branch's condition.
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> info ""
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> Journeys doesn't enforce mutual exclusivity in branch conditions. For more information about ensuring branch exclusivity, see [Best Practices](#).
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**Send to Destinations** delivers information about the journey to the selected Destination. For more information, see [Send data to Destinations](/docs/personas/journeys/send-data)
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**Send to Destinations** delivers information about the Journey to the selected Destination. For more information, see [Send data to Destinations](/docs/personas/journeys/send-data)
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## Cloning a Journey
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Keep the following considerations in mind when working with a published Journey:
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- It may take up to 3 hours for Journeys to compute user counts after publication.
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- It may take up to three hours for Journeys to compute user counts after publication.
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- You can edit a Journey's name, description, and Destination steps.
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- You can't add, edit, or delete other steps in the Journey.
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- Once Journeys computes and displays user counts, you’ll see the list of users at each step of the Journey.
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- Click a user profile to see the Journey list to which they belong.
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- Journeys sends and updates data to Destinations in real-time.
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## Edit name, description, and Destinations
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### Edit name and description
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To edit your Journey name and description, navigate to the **Settings** tab of the Journey Overview.
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### Edit destinations
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To edit Destinations, click **Edit Destinations** from the Journey Overview. You can add, edit, or delete connected Destinations within existing Send to Destinations steps.
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