Merge pull request #7599 from segmentio/DOC-1106

Add Slack workflow + schedule info [DOC-1106]

Author: forstisabella

src/connections/alerting.md

@@ -24,7 +24,7 @@ To create a source volume alert:
 3. On the Create alert sidesheet, enter a percentage of source volume change that you'd like to be notified for. 
 4. Select one or more of the following alert channels:
   - **Email**: Select this to receive notifications at the provided email address. 
-  - **Slack**: Select this to send alerts to one or more channels in your workspace. 
+  - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. 
   - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 
 5. Click **Save**.
 
@@ -46,7 +46,7 @@ To create a successful delivery rate alert:
 3. On the Create alert sidesheet, enter a percentage. You will receive events if your successful delivery rate falls below this percentage. 
 4. Select one of the following alert channels:
   - **Email**: Select this to receive notifications at either the email address associated with your account or another email address that you enter into this field. 
-  - **Slack**: Select this and enter a Slack webhook URL and channel name to send alerts to a channel in your Slack workspace.
+  - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}.
   - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 
 5. Click **Save**.
 

src/connections/reverse-etl/manage-retl.md

@@ -84,7 +84,7 @@ To subscribe to alerts for a failed or partially successful sync:
     - **Reverse ETL sync partial success**: Receive a notification when your Reverse ETL sync is partially successful.
 4. Select one or more of the following alert options: 
     - **Enable email notifications**: Enter an email address or alias that should receive alerts.
-    - **Enable Slack notifications**: Enter a webhook URL and Slack channel name.
+    - **Enable Slack notifications**: Enter a webhook URL and Slack channel name. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}.
     - **Enable in-app notifications**: Select this option to see an in-app notification.
 5. Click **Create alert**.
 
@@ -124,7 +124,7 @@ To subscribe to alerts for successful delivery fluctuations at the mapping level
 3. Set an *alert threshold*, or the percentage of successfully delivered events that would prompt an alert. 
 4. Select one or more of the following notification channels: 
     - **Email**: Enter an email address or alias that should receive alerts.
-    - **Slack notification**: Enter a Webhook URL and a Slack channel name to receive alerts in a Slack channel. 
+    - **Slack notification**: Enter a Webhook URL and a Slack channel name to receive alerts in a Slack channel. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}.
     - **In-app notifications**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app.
 5. Toggle the **Enable alert** setting on and click **Create**. 
 

src/engage/audiences/index.md

@@ -288,7 +288,7 @@ To create an Activation event health spikes or drops alert:
 4. Enter a percentage threshold to trigger activation event health notifications. 
 5. Select one or more of the following alert channels:
   - **Email**: Select this to receive notifications at the provided email address. 
-  - **Slack**: Select this to send alerts to one or more channels in your workspace. 
+  - **Slack**: Select this to send alerts to one or more channels in your workspace. You can post messages to your channel with either a [webhook](https://api.slack.com/messaging/webhooks){:target="_blank”} or a [workflow](https://slack.com/help/articles/360041352714-Build-a-workflow--Create-a-workflow-that-starts-outside-of-Slack){:target="_blank”}. 
   - **In-app**: Select this to receive notifications in the Segment app. To view your notifications, select the bell next to your user icon in the Segment app. 
 6. Click **Save**.
 

src/monitor/alerts/default-alerts.md

@@ -23,9 +23,9 @@ You can create alerts for the following product areas:
 
 The Alerting table includes the following information about each event: 
 - **Alert name**: The type of alert, for example, "Audience created" or "Audience deleted".
-- **Last triggered**: The most recent date and time, in your local time zone, that the alert was triggered. 
+- **Last triggered**: The most recent date and time, in your local time zone, that the alert was triggered. Some alerts, like **Violations Detected**, trigger only once per day. 
 - **Status**: Either **enabled**, if the alert is currently configured in your workspace, or **disabled**, if you're not configured to receive alerts for an event.
-- **Notification channels**: Icons describing what notification channels you'll receive the alerts on - through a Slack webhook, email, or in-app notification.
+- **Notification channels**: Icons describing what notification channels you'll receive the alerts on - through a Slack webhook, Slack workflow, email, or in-app notification.
 - **Actions**: By selecting the menu icon for an individual alert, you can edit or delete it from the Alerting page.
 
 ## Create a new alert