reload command succeeded, but services are missing

[twproject]

Hi everyone,

As my team works on migrating our old CentOS 6 server (running CheckMK with Thruk 3.14.2) to a new monitoring setup, I’ve set up a temporary Thruk instance (3.20) on a new server using a Docker image.

I’m in the process of recreating all my Business Processes (BP), as I couldn’t find a way to migrate them from the old server to the new one. However, after saving a BP, I get the following message:
"Reload command succeeded, but services are missing."

From Panorama it seems to work ok

I investigated the issue and found that it might be related to Naemon, but I couldn’t locate Naemon on either the new or the old server. I also reviewed the configuration files, which are very similar, and noticed that the #objects_save_file directive is commented out in both the old and new server configurations.

Does anyone have any insights or suggestions on how to resolve this?

Thanks in advance!
Riccardo

[sni]

migrating the BPs is usually just copying the files from /var/lib/thruk/bp/ to the new machine. Then run the thruk bp commit command which writes the objects_save_file file. This file should be somewhere so naemon can read and use the file as object configuration.

[twproject]

thanks about migration
any idea about "Reload command succeeded, but services are missing." error?

[sni]

well, check or set the objects_save_file, then make sure it is read by naemon. The error message basically indicates that Thruk was able to write that file, reloaded naemon but the expected services cannot be found.