If you are a Splunk Observability Cloud customer and are not able to see your data in Splunk Observability Cloud, you can get help in the following ways.
Available to Splunk Observability Cloud customers
- Submit a case in the :new-page:`Splunk Support Portal <https://splunk.my.site.com/customer/s/>`.
- Contact :new-page:`Splunk Support <https://www.splunk.com/en_us/about-splunk/contact-us.html>`.
Available to prospective customers and free trial users
- Ask a question and get answers through community support at :new-page:`Splunk Answers <https://community.splunk.com/t5/Splunk-Observability-Cloud/bd-p/it-signalfx>`.
- Join the Splunk :new-page:`#observability <https://splunkcommunity.slack.com/archives/C01AK4CCWR4>` user group Slack channel to communicate with customers, partners, and Splunk employees worldwide. To join, see :new-page:`Chat groups <https://docs.splunk.com/Documentation/Community/current/community/Chat>` in the Get Started with Splunk Community manual.