Unable to setup a free account

[rfennell]

I have tried to set up a personal free account on my GitHub personal account. I was able to add Testspace via the marketplace but the call back to Testspace.com to complete the process failed

Not sure what I should do now as it appears the testspace.com account has not been fully created. I seem to be able to sign in but only the samples are shown, there is no add new project.

What should I do to resolve this?

[munderseth]

Hi @rfennell I responded via email. Adding our email thread below.

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From: [email protected] [email protected]
Sent: Thursday, August 26, 2021 10:12 AM
To: 'Richard Fennell'
Cc: [email protected]
Subject: RE: Problem setting up an account

Hi Richard,

This is Mark from Testspace. Sorry I missed you discussion yesterday.

YES we introduced an account creation problem with our latest deployment. Thanks for pointing this out, was not aware of it.

I can give you a workaround now. Most likely will not be officially fixed until next week.

I created an account for you outside of the Marketplace: https://rfennell.testspace.com.

• Sign in using “Login with GitHub”
• Next go to the Account tab
• Select Services
• Select the Connect using your credentials – If you can select “Only select repositories” select it and then go back to “All repositories” and hit Save. Most likely this will not be available.
• Go back to https://rfennell.testspace.com
• Again go to Account/Services and select your organization. Example below.

At this point things should work.

Sorry about this inconvenience.

Note I am going to move this email thread to our discussion. Prefer to the discussion vs email.

Thanks,

Mark

From: Richard Fennell [email protected]
Sent: Thursday, August 26, 2021 8:52 AM
To: [email protected]
Subject: Problem setting up an account

I wanted to have a look at your product as a potential solution to provide similar functionality Azure DevOps Test Plans for clients migrating to GitHub. So I have tried to link your system to my personal GitHub to explore the features.

However, I have been having problems, the account setup fails (logged a discussion #19)

The problem is

have tried to set up a personal free account on my GitHub personal account. I was able to add Testspace via the marketplace but the call back to Testspace.com to complete the process failed

Not sure what I should do now as it appears the testspace.com account has not been fully created. I seem to be able to sign in but only the samples are shown, there is no add new project.
What should I do to resolve this?

[rfennell]

@munderseth thanks for providing the workaround. I have the account setup now and linked to GitHub

[munderseth]

This has been resolved by GitHub. Refer info - https://github.community/t/webhooks-are-not-triggered-on-purchase-action/198456.