We read every piece of feedback, and take your input very seriously.
To see all available qualifiers, see our documentation.
1 parent 6456845 commit af8086eCopy full SHA for af8086e
src/services/SupportService.js
@@ -15,12 +15,19 @@ const logger = require('../common/logger')
15
* @returns {Object} the search result
16
*/
17
async function createRequest (currentUser, request) {
18
+ let subject
19
+ if (request.isSelfService) {
20
+ subject += 'Self-Service customer support request'
21
+ }
22
+ if (request.challengeId) {
23
+ subject += ` for Challenge ID: ${request.challengeId}`
24
25
return await helper.submitZendeskRequest({
26
requester: {
27
name: `${request.firstName} ${request.lastName}`,
28
email: request.email
29
},
- subject: `${request.isSelfService ? 'Self-Service customer request for' : ''} Challenge ID: ${request.challengeId}`,
30
+ subject,
31
comment: {
32
body: request.question
33
0 commit comments