Troubleshooting

• If you are experiencing an installation issue it is recommended to try out the latest development snapshot build to see if the issue is already resolved in the trunk. Development snapshot builds are available at: https://bintray.com/mcafee/postgresql-audit-plugin/dev-snapshot (follow the latest version link and then the "Files" link).

• If the Audit plugin fails to install, error messages will be logged in the PostgreSQL error log. The log file location is configured in the postgresql.conf configuration file. You can see the log destination (syslog, a file or something else) using the command:

  show log_destination;

Check the error log for Audit plugin messages to better understand what is happening during the install process.

If there is a problem after installation, you can enable debug logging in the plugin by putting

  isecgaudit.debug_logs = 1

in postgresql.conf and restarting PostgreSQL.

• Attempting to install a plugin compiled for one major version of PostgreSQL on another will fail. PostgreSQL 9.4 and later print a "version mismatch" message to the start-up log. In such a case the database will not come up.

Versions 9.2 and 9.3 of PostgreSQL also will fail to load a mismatched plugin and also will not start up.

This is a limitation of PostgreSQL.