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OSTicket v1.10 - Get this on a new email during cron job with no ticket created. #4

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StealthMicro opened this issue May 4, 2017 · 1 comment

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@StealthMicro
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OSTicket v1.10 and I get the following error.

PHP Fatal error: Uncaught Error: Call to a member function getLastMessage() on null in /var/www/clients/client3/web20/web/include/class.ticket.php:801
Stack trace:
#0 /var/www/clients/client3/web20/web/include/plugins/rocketchat/rocketchat.php(71): Ticket->getLastMessage()
#1 /var/www/clients/client3/web20/web/include/class.signal.php(98): RocketChatPlugin->onTicketCreated(Object(Ticket), NULL)
#2 /var/www/clients/client3/web20/web/include/class.orm.php(619): Signal::send('model.created', Object(Ticket))
#3 /var/www/clients/client3/web20/web/include/class.ticket.php(2740): VerySimpleModel->save(true)
#4 /var/www/clients/client3/web20/web/include/class.ticket.php(3373): Ticket->save()
#5 /var/www/clients/client3/web20/web/include/class.mailfetch.php(796): Ticket::create(Array, Array, 'Email')
#6 /var/www/clients/client3/web20/web/include/class.mailfetch.php(845): MailFetcher->createTicket(1)
#7 /var/www/clients/client3/web20/web/include/class.mailfetch.php(925): MailFetcher->fetchEmails()
#8 /var/www/clients/client3/web20/web/ in /var/www/clients/client3/web20/web/include/class.ticket.php on line 801

@tuudik
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tuudik commented Jul 6, 2017

I am sorry, but I dont have any time for now to maintain this plugin/repostiory. Neither do I have any running osTicket instances.

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